"Ayla was super helpful to help me find…"

Ayla was super helpful to help me find the perfect dress for my event!!

"it was great!"

it was great!

"Love the dress choices"

Love the dress choices. Helpful sales team too.

"Lovely service Aylah at my Gravatt store"

Lovely service Aylah at my Gravatt store

"Definitely DO NOT shop here"

Definitely DO NOT shop here! I bought a dress that arrived faulted (including a stain on the dress), and the company continually refused to refund it！ Really disappointing (and also illegal)!

"Avoid at all cost"

Would give a zero review star if I could

We had the misfortune from purchasing a dress from this company. I bought a dress for my daughter fitted by a shop assistant only to realise we were sold the wrong size. It's not too much to ask for trained staff and expertise advice considering all they do is sell dresses.

Then to be told we are unable to exchange it for a size up even though the dress had not been worn and original tags in place. This due to a 7 day exchange policy.

I asked to speak to a manager only to be told all communication is to be done by email. Avoid them at all costs. I have since spoken with two tailors who said other customers have had similar experiences with this company.

"Fast shipping and good quality"

I ordered a dress from here for Valentine's Day and it was shipped the same day and delivered before it was meant to. I ordered the zimmi dress and was everything i had hoped for. Would definitely recommend this shop to my friends!

"Faulty item"

Faulty item
This company is a scam,
I received a faulty item and had to pay for postage to return the item
They then refused to refund my money so now I have no item and out of pocket of $200
The credit note did not even work so they are a scam.
A legitimate company would of refunded my faulty item without hesitstion

"Quality is so so poor"

Quality is so so poor, I couldn't even wear the dress it was that bad!
Do not waste your money here, most ridiculous returns policy, such a scam that you can't get your money back and it has to be returned within 7 days!

"Don’t order from this website!!!!!!!"

Don’t order from this website! I ordered a dress from them and it was the cheapest quality for the price they charged. The seam was coming apart so I tried returning it and they wouldn’t take my return. They only take 7 day returns, well I ordered from Canada so it took way longer than 7 days to get to me. We emailed back and forth and I gave them proof of the damage and then they emailed me back with a passive aggressive message, accusing me of tampering with the dress. They also addressed me with the wrong name after we had been messaging back and forth…thus making it obvious that they called me by the wrong name on purpose just to be petty. I’ve never experienced such poor customer service, even after I explained that it was for a bridesmaids dress so it’s important. Don’t give them your money