"Good price for reliable equipment"

Good price for reliable equipment

"Straight forward purchase"

Straight forward purchase, no fuss, delivered on time.

"difficult to open when one handed"

difficult to open when one handed. insufficient usb sockets

"Tip top supplier"

Tip top supplier. Bought a 'Grade A' Lenovo Yoga. Ordered with standard delivery at lunchtime and delivered 10AM next day. Not a mark on keyboard or screen. Looks unused. No signs of wear on keyboard. Runs like a dream. Super silent and cool - in fact I think I may name it 'Cool Runnings'. Tip for prospective purchasers - If you are not in a hurry, register with the site and wait for special offer emails. I saved nearly £100 with various discounts etc.

"Faulty screen laptop "

Faulty screen laptop

I bought HP laptop back in September 2023 came with faulty screen but we hardly used it

The laptop could not be repaired I took it to the branch in Manchester

Jordine from the customer services looked after me got me the best replacement laptop

Thank you Jordine for everything

Jay

"My return "

I spoke to Lucas, he was extremely helpful and polite and he resolved my problem straight away
Such a lovely chap many thank you’s

"Good customer service and good laptops"

Some issues with the laptop model I chose being no longer available, but the customer service team were responsive at all times

Received laptop now and its in excellent condition.

My only complaint is there was only Microsoft Windows available pre-installed as an OS. Rather than paying for a Windows license that I won't use I would prefer an option to have Ubuntu, or Fedora, or no OS at all.

edit: I since was told you can use code "NO-OPERATING-SYSTEM" in this case, and the team helpfully applied it retrospectively for me

"Great Service"

Items due for delivery today. Bought previous units from Tier 1 with no problems.

I didn't apply the 10% discount code during checkout, contacted customer services and as a goodwill gesture, they refunded me 10% of the order.

Great service, definitely would use again.

"Very polite and efficient service"

Very polite and efficient service. Laptop delivered as promised

"Excellent pre-purchase support..."

Excellent pre-purchase support (questions about PC being considered) and quick delivery once ordered.