Donkey Republic

Transportation Access and Assistance
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770 reviews
Overall Rating
Customer Reviews about

Donkey Republic

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Tom Urbain

5.00/5.00

"Easy and good bike"

Easy and good bike

06/05/2023

Tom Lannoo

5.00/5.00

"Ok it was good"

Ok it was good

06/05/2023

Mihaela Kafedzhiyska

5.00/5.00

"The ride of your life"

Great ride! The bike itself is very stable and well taken care of! The instructions were clear and the app is very user friendly. I love that the bikes have names and a basket! Would recommend 10/10

05/05/2023

Teresa Fruth

5.00/5.00

"Ich habe Blumen transportiert"

Ich habe Blumen transportiert, lief super, Bedienung ist einfach und Preis-Leistung ist top!

05/05/2023

Pauliina Lehtonen

5.00/5.00

"very easy and great bike"

very easy and great bike

03/05/2023

Maxi Altieri

5.00/5.00

"Excelente experiencia"

Es muy práctico el sistema. Realmente muy recomendable. Solo le falta aclarar q siempre usas la misma bici.

02/05/2023

Simone W

5.00/5.00

"Gode og nemme"

Gode og nemme! God oplevelse

02/05/2023

Thomas

1.00/5.00

"Donkey Republic charge you extra fees if they have the chance"

Dear Donkey Republic team,

I recently rented one of your bikes for a short period, but unfortunately, my experience was not as positive as I had hoped. While the rental process was smooth and easy, the bike I rented had a few issues that made my ride less than enjoyable. Specifically, the brakes were making a loud noise, which made me feel unsafe while riding. In my opinion, the safety and maintenance of your bikes should be a top priority to ensure a positive experience for your customers.

Furthermore, I was charged extra money for parking in a "wrong zone," even though I had returned the bike promptly after my rental period. I found this frustrating, and it made me feel like your business model penalizes customers unnecessarily.

Overall, I hope my donation will make you able to invest in some new brakes for your bikes. Good luck and just a tip: customers is king :)

01/05/2023

Rita Moura

5.00/5.00

"Quick ride"

Very intuitive app and comfortable bikes

30/04/2023

Oliver

5.00/5.00

"Highly recommended!"

It’s easy to create an account and take a bike on the go. The app is nicely made.

29/04/2023
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