"All went smoothly and efficiently!"

All went smoothly and efficiently!

"My laundry was returned neatly folded…"

My laundry was returned neatly folded and smelled great!

"Very satisfied with service and…"

Very satisfied with service and communication. I'm super picky with my laundry and all my expectations were met.

"Very good service"

Very good service, laundry came back very nice

"What a wonderful experience!!"

What a wonderful experience!!! Quick sign-up and they come as little (or lot) as you want/need :)

"Awesome and Amazing!"

THe communication was great from pickup to delivery. I had a very clear expectation of when they would arrive. My clothes were folded perfectly and smelled great! My only feedback is that I didn't receive my favorite laundry bags back! Had I known you would keep them I would have used regular trash bags. Is there a way to have them delivered with my next order?

"I wasn’t to sure how things were gonna…"

I wasn’t to sure how things were gonna turn out But I was so surprised how they notify when pick up and delivery I LOVED IT AND I WILL BE USING HAPPYNEST AGAIN 😊

"Tradeoffs"

The ease of signing up, the mobile/desktop UI, and the overall speed of service were great.

What wasn't great: our instructions not being followed on what was supposed to be hang-dried. The pants, jeans, and sweaters were shrunken and had definitely been in a dryer.

We'd like to use HappyNest in the future, but that (1) makes it harder to trust the service and (2) limits its usefulness.

"Professional and prompt "

Professional and prompt 👌

"Very pleased"

Let me start by saying that the reason I needed to use the service is due to being displaced in a hotel while work is done on my home.
The convenience factor is excellent. The driver who picks up and delivers my clothing is top-notch! He has accommodated my schedule on numerous occasions.
The only complaint that I have is that the clothes come back a little stiff and do not smell fresh, like detergent or fabric softener.
Update: I spoke with the driver about the softness and freshness of the clothing, and it has since been corrected. All I have to say to the owner of this company is that you have a true gem in Orville (your driver). He is absolutely amazing at his job & at going above and beyond what is expected of him!!