"Ustrežljivost in vljudnost osebja"

Pred kratkim sem najel avto pri ATET in sem bil zadovoljen. Osebje je prijazno in brez problema vljudno odgovori na vsa vprašanja. Tudi vračilo avtomobila je bilo preprosto in brez problema.

"Nadomestno vozilo"

Zaradi okvare vozila sem preko zavarovalnice prejel njihovo nadomestno vozilo. Avto je bil super, nov, super čist od znotraj, sveže opran, celo avtomatik. Zelo prijazni in ustrežljivi. Cela izkušnja je bila super ne glede na stres zaradi okvare mojega vozila. Pa še državni praznik je bil.

"Worst rental experience ever"

We booked and paid the car in advance and asked for the vehicle to be available at 16h. But when we arrived at Ljubljana Airport as scheduled, no vehicle was available, the office was closed with no employees present. After a 30-minute wait, an employee arrived but claimed he had no office keys and was unable to assist us. We then had to wait for his colleague, who only departed Ljubljana after we called him. When he finally arrived, he threw the keys to his colleague and left without explanation. In total we waited 1h from our arrival, which is unacceptable. 

We originally booked a VW Golf but were informed that it was unavailable for unspecified reasons and were offered a VW T-Roc instead. However, the employee who left had apparently taken the keys of T-Roc with him. Eventually, we were given a Toyota Corolla, but the employee lacked the correct documentation for it. No official record of the car’s pre-existing damage was provided, so we had to inspect it ourselves. Days after our return, we received a damage bill for a total of 220 euros for a tiny scratch on the right rim that might have been there before we used the car. Given the mistakes that were made by the company and the lack of documents stating the cars initial condition this fine feels completely unjustified.

This was one of the most frustrating rental experiences we've had. The delays, lack of professionalism, and disorganized service were unacceptable.

" ATET- rental car numbers 1"

I recently rented a car from ATET and couldn’t be more satisfied with the experience! From the first contact, the staff was extremely friendly and professional, ready to answer all my questions patiently.

The car I received was in perfect condition, new, clean and ready for travel. The withdrawal process was quick and smooth, and I appreciated the transparency in information regarding costs and contractual conditions.

Returning the car was just as easy and quick. Ultimately, I would highly recommend ATET to anyone looking for a reliable and high quality car rental service. Looking forward to renting again next time!

Thank you for a fantastic experience!
Boris

"Reliable and service-oriented…"

Reliable and service-oriented employees. We ordered from home and everything turned out to be as expected and agreed. We will definitely rent from ATET in the future. One thing; the navigation/GPS was not up to date and malfunctioning. We used our own Google Map instead and could have saved costs for the GPS.

"Good service at Ljubljana airoort"

Good service at Ljubljana airoort. No surprises with car. Some delays with car return. Reasonable pricing.

"Atet Rent a Car is my default car hire service in Slovenia"

I have been a client of Atet Rent a Car for twenty years and have throughout this period received an exceptional service, full of personal attention and express willingness to resolve any issues.
Atet Rent a Car is my default car hire service in Slovenia and will continue to be for my, on average, three to four rentals per year. Aleks (United Kingdom)

"I recommend Atet in Slovenia!"

No problem with the car, the check in and the check out, and no hidden fee! The car was good and recent (VW Taigo)!

"Good service but no smoking??"

Good Service. The handover of the car was very efficient and friendly, and the car was clean and worked perfectly, and the staff were helpful and efficient. Our only issue was that the car stank of smoke, even though it had a no smoking sign inside. We bought a scented hanger which helped a bit but even after we'd had the car a week, there was still a pervading smell of cigarette every time we got in it.

"Fast and easy"

Fast and easy! And at a fair price.
The quality of the car that we've rented (Opel Astra) was excellent and the staff very helpful.
The return procedure took us less than 2 minutes!
Next time we will choose again for ATET.