"Great new boiler system!"

Big thanks to Dyfed and the team for installing my new boiler. It was quite a task removing a large, 35 year old boiler from the garage and relocating a smaller unit centrally to the house to offer the best set up. Any queries were answered quickly and so that I understood fully what was happening. The level of care they took in my home was outstanding and I would have no hesitation recommending them to anyone.

"We would like to thank Dyfed and his Team"

We would like to thank Dyfed and his work men for a professional service in fitting a new boiler system and replacement of some of our old radiators. We have recently had our 81 year old mother in law come to live with us however had to update our heating system as it was over 25 year old boiler which we were waiting to break down! Dyfed came to review and price up the job and we arranged a convenient date for the start of the job and they managed to fit it in before she moved in. They came exactly on the date and time of arrival which when you start work at 8.30 is a definite plus. They said it would take 3 days to complete the job and as we wanted to move the boiler outside and our house is an old stone build this could have gone down drastically wrong. They have fitted a Nest thermostat which can be controlled either by the thermostat or via an app! We have had a few questions and Dyfed has always been helpful and arranged for Tom to visit on his way home to sort any issues out. The house is finally warm in every room, and we finally have hot water without having to put the emersion on, so will be saving us electric as well as oil. What more could you ask for!!

"New boiler installation"

DR Plumbing and Heating recently installed a new Worcester Greenstar 8000 Life combi boiler and replacement thermostatic radiator valves for us. Dyfed, Tom and Jacob arrived at the time and date arranged and spent a day and a half completing the job. During that time they were polite, hardworking and professional and they ensured that everything was left clean and tidy at the end of the day.
Dyfed took the time to explain how to operate the new boiler and thermostat and answered any questions that arose. Thank you, it was appreciated.
We did have to call Dyfed back to sort out a problem with the TRV’s and he arranged to call the following day and seems to have rectified the problem.
We would recommend DR Plumbing and Heating to others and look forward to using them for any future work.

"I had a Worcester Bosch 32CDI Combi…"

Dyf has previously fitted a gas hob for me, but I've just had a Worcester Bosch 32CDI Combi Boiler (with Easy Care thermostat and filter) fitted by Dyf and his team on August 28th 2019. The whole team arrived as promised at 8.45am, promptly and quickly proceeded to get on with their work whilst fully accommodating my neighbours and my property (i live in a block of flats). They managed the complete and full installation in one day in a clean and efficient manner, with everything fully fitted, working and operational by the end of the working day at 4pm. The boiler was fully commissioned, explained to me and demonstrated fully and Dyf followed it up with a further phone call the next morning to ensure all was well. The entire package was fitted for a great and fair price and I would fully recommend to others.

"we had a new Bosch boiler 30i fitted by…"

we had a new Bosch boiler 30i fitted by D.R.Plumbing on 9th August 2019 and we have to say how pleased we are with the standard and efficiency of their work . Nothing was to much trouble in answering our questions and they certainly deserve a 5 star rating.

"Professional and hard working service"

Professional and hard working service
As an elderly woman on her own I so valued the advice, knowledge and expertise of Dyfed and his team. They were so professional and hard working. I have no hesitation in giving them a 5 star rating. Diolch yn fawr!

"A Knowlegable company that actually care about the standard of their work!"

So Good, I created a Trustpilot account just so I could write a 5 star review!

When we moved into our current home we inherited a poorly designed heating system that over the years has become completely unusable. The old system had undergone at least two major alterations during the last 30 years and what was left was a complete mess. Given all the problems we had, we were very worried about finding the right company for the job. We knew it was a complicated system that had been bodged in the past and we needed someone we could trust and someone who knew what they were doing! DR Plumbing and Heating were the last of 3 companies we invited to quote for the work. We had our own ideas about the type of system we wanted to install and while everyone else was happy to 'sell us whatever we wanted' Dyfed challenged our ideas. He spoke knowledgably about the solutions to the problems we were experiencing and the benefits of a system boiler over combi, given they type of property we have and our specific needs. He put some very compelling arguments across as to why his solution would be the best and it's that leadership that sold it for us. The best part was his quote wasn’t any more expensive than anyone else and while others were worried about the unknows of our creaky system, Dyfed was reassuringly confident he could sort it all out.

From the day DR Plumbing & Heating were due to start the work until now (1 week after completion), the service has been exemplary. Communication throughout was excellent, they turned up bang on time, every day. They worked in our attic on the hottest day since records began and not once did any of stop smiling (it must of been horrendous working conditions!). Being summer holidays our children where at home during the work and even though he was probably getting in the way, the lads where very patient and inclusive of our 5-year-old son. What’s noticeable from the second work commenced was that these guys genuinely care about what they do, nothing was too much trouble, and everything was done to the highest standard.

We have absolutely no problems giving DR Plumbing and Heating a 5-star review. We have absolutely zero negative feedback, it couldn’t have been any better! If you’re looking for anything from annual serving to fixing a dilapidated heating in a large property, give these guys a call, you won’t be disappointed.

"A New Boiler and Total Satisfaction."

A New Boiler and Total Satisfaction.
The old boiler- and it was old!- needed replacing. But to whom should I turn? As a woman it is not always easy to find trustworthy tradesmen.
D. R. Plumbing was recommended to me, and I’m glad that they were. Dyfed Roberts was most open and helpful, clearly explaining everything to me. His work team could not have been bettered. A new boiler was fitted with minimal fuss - and they cleaned up beautifully afterwards!
Dyfed explained everything to me and now I enjoy a clean and efficient gas boiler and I don’t need to worry about it because of their after care package.
Thank you, D R Plumbing and Heating from a very, very satisfied customer.

"I used to be a British Gas Customer and…"

I used to be a British Gas Customer and my Gas Boiler was serviced by them. The cost of the service seemed to be very high for the carrying out of the service. I now use D.R. Plumbing & Heating to service my Gas Boiler. I now have a significant cost saving and a more in-depth servicing of my Gas Boiler along with Exceptional Level of Customer Satisfaction. I would recommend this company to one and all.

"Amazing work and professional"

Recently had my house installed with central heating for the first time it's an old house pre war and it's never had central heating so was a big job D.R.Plumbing were amazing put my mind as ease every step of the way very professional clean and tidy. As I work full time and wasn't always there when the work was being carried out I had daily tx to check I was happy with the work so far it if I had any concerns. I would highly recommend for all your heating needs
Thank you boys were already looking forward to winter