"Very helpful"

Very helpful

"David William was very helpful and…"

David William was very helpful and polite, got straight to the point and was clear on information! Sorted me out offers that british gas most probably wouldn't! I highly recommend. Process was very smooth and I'm happy!

"JAMES HEAPY"

JAMES HEAPY

"From start to finish the service was…"

From start to finish the service was great

"great quick transparent service"

great quick transparent service

"Very helpful"

Very helpful, Sho Khan & Pat Horton sorted me out with a good deal

"No Hassle"

Very easy to complete online, just select the best deal for you and everything is done for you - no hassle. Projected savings £300+ per year!

"Unwanted calls "

Despite being registered with the Telephone Preference Service this company will not stop cold calling, with their incredibly pushy sales staff.

"Excellent experience "

Understood needs immediately and conveyed information in strait forward terms

"READ THE SMALL PRINT REGARDING MOVING PREMISES "

I was happy with Yu supplying my premises. In August 2024 I was forced to move premises ( no fault of my own). I wished to carry on with YU as my supplier, unfortunately this was not to be.
Apparently you cannot take YU with you if you move.
I was charged £500 for cancellation ( they cancelled not me)
No joy on the phone trying to negotiate, just pushed from one operator to another. Tuen letters charging late payment fees. Obviously no communication between departments.
Moving was stressful enough, cut my losses in the end & paid them,to avoid getting ridiculous late payment charges added.
Very Disappointed