"Fast delivery"

Fast delivery

"Poorly packaged but replacement offered"

Delivery was quick but I was disappointed with how my purchase was packaged. It was a £99 bike light and was just in a plastic envelope with no bubble wrap or inner protective covering. It is a Xmas present so I am hoping it is not damaged as won't find out until after 25th Dec.

* Had an email from Rebecca at the company today offering to send a replacement light. It's really reassuring to know that they take issues aised seriously and try to resolve them - that's all people want. Well done H2 Gear.

"Excellent service"

Ordered the bike shoes late on a Sunday night, they arrived on Tuesday morning, fab service

"Early delivery"

Amazing service well done Team H2 Gear. Bike arrived a week earlier!!

"Can’t say because the item ordered…"

Can’t say because the item ordered wasn’t in stock?

"Terrible aftersales care £3500 on a…"

Terrible aftersales care £3500 on a bike to be told it needs a service after 6 weeks and i am liable to pay for it

"Very prompt service and dispatch"

Very prompt service and dispatch. Goods received in two days.

"Arrived quickly as described"

Arrived quickly as described

"The response time was impeccable"

The response time and quick organisation to get my sons new bike out to me from H2 was fantastic within a couple of hours they’d already sorted delivery and had it ready to be shipped!
The only downside was the delivery company who came a day late so I had to put the bike together late at night ready for his birthday which was slightly frustrating as had lots of other jobs to do!

"Very good seller"

Very good seller. Item arrived on time as described. Rapid customer support. Would buy again. Highly recommended.