"The website was clear and easy to…"

The website was clear and easy to understand, the account set up and ordering was very easy! If this was so easy let’s hope the important part is.... the delivery. Thanks

"Great fast service"

Great fast service

"no commitment to listed delivery dates"

ordered my bike on Thursday for Saturday delivery, they emailed explaining they couldn't achieve the Saturday delivery so would refund the delivery charge and ship for Tuesday delivery. so i took the day off work for Tuesday delivery, then on Tuesday i get an email saying its now moved to Wednesday! very frustrating, the main reason for choosing H2 gear was due to the quick turnaround listed in the checkout, they did send a £50 compensation but i still feel frustrated over the delivery

"Good communication and helpful staff"

Good communication and helpful staff. Purchased bike from London store and was posted to Yorkshire. Bike arrived well packaged.

"Giant Contact SL Stem."

Giant Contact SL Stem.
I needed a shorter stem after bike fit so ordered this from H2 Gear as they had best deal on line.
Item arrived and is a genuine quality Giant part, delivered free and within two days.
Highly recommended.

"Received a survey request but no confirmation e-mail"

No confirmation e-mail received. Must have entered correctly as I received this survey request

"First order placed with H2 Gear"

Great price and speedy delivery very impressed only comment would be Giant Race Day BIB shorts ordered large as previously had a medium which was too small, large doesn’t come up much bigger so not as comfy fit as my Endura BIB shorts.

"Good communication competitive pricing…"

Good communication competitive pricing and delivered on time highly recommend

"Excellent service"

Excellent service. Ordered before 12:00 midday & product came the following day with free postage.

"Fast delivery"

Fast delivery, good personal communication from the shop. Thanks!