"Carbon filter inserts reasonably priced…"

Carbon filter inserts reasonably priced and promptly delivered

"Happy "

Very happy with all aspects

"Very quick delivery"

Very quick delivery, excellent

"Fast service"

Fast service

"Web site easy to use"

Web site easy to use. Competative pricing. Quick delivery.

"Previous satisfied customer feeling a bit let down"

I have previously been a satisfied customer, but my latest order wasn’t such a satisfying transaction.
1. I ordered a replacement twin lever tap (previous tap started leaking) with my filters but received a single lever tap, which I will have to make do with rather than go through the hassle of returning it.
2. Shipping used to be free via 2nd class post, which I was quite happy with to keep replacement costs to a minimum. On this order it was a whopping £14.94 via Fed Ex, with no alternate shipping choice.This makes filter changes an expensive hobby.
If it weren’t for these 2 gripes I would have awarded 5 stars, because the equipment does a very good
job eliminating chemical taste and limescale. No floaters in cups of tea!

"Quick delivery 😊"

Quick delivery 😊

"Fast and efficient service."

Fast and efficient service.

"Fast and Straightforward"

Simple to order what I wanted, fast delivery.

"used you for years"

used you for years. always happy