"The service was excellent"

The service was excellent. Easy to use and fast

"Fantastic service"

Firstly I don’t normally write reviews, however on this occasion I feel compelled to. I cannot remember a time when I have had such a good experience selling a house. Chantelle has been exceptionally helpful and extremely diligent making the whole process easy. A credit to her profession many thanks

"I am very happy with using the online…"

I am very happy with using the online portal Sort Move!

Excellent and easy to use portal and no more paper work.

I would highly recommend and use your services again.

Many Thanks!

"Had to get help as found t&c's a bit…"

Had to get help as found t&c's a bit confusing, but once on their site it went well if not time consuming. Help when needed was very useful 👍

"This was brilliant experience with fast…"

This was brilliant experience with fast response

"Simple, straight forward and stress free!"

Using the online service with Sortmove has been great.
Totally stress free at a very stressful time giving complete peace of mind. Simple to use and gives you the option to save your information as you go along should you need to complete it at a later date or have the dreaded internet failure half way through. I would recommend them to anyone.

"Easy app that kills bureaucratic…"

Easy app that kills bureaucratic procedures and makes the prompt shortcut to upload all documents and ID verification, and more, so smoothly.

"Fairly easy system, but!!!"

Fairly easy system, but lacking various options in answer boxes.
E.g. often in replies a "don't know" box is needed, but this was not available, only a straight yes or no.
This is unsatisfactory.

"Excellent from start to finish!"

Very easy to complete all necessary forms and upload documents.
Any queries I did have were answered very quickly.
Filling in each section of the process in my own time, saving progress along the way was also really beneficial.

"Slow start, form auto deleted but getting there in the end"

The best part about Sort Move is that can do everything online without having to print things off and send them in the post etc... but I had a few problems and delays.

Once I had confirmed with the Estate agent that I wished to use their recommended solicitor via Sort Move, it was a week before I had access to the online login...not very 'fast-start', but probably not the fault of Sort Move.

Once online, the fixtures and fittings form deleted my details 3 times (loads of wasted times)|. In the end I printed a form & sent it direct from the solicitor via email.

I also felt there was a lack of explanation in some parts of the form/process.

You will still have to download a third party app to verify your identity, lots more T's & C's to read.

If you read the small print at the bottom of your original quote it states the amount of commission they earn from the Solicitors, I don't believe the service I have received so far is worthy of this huge commission.

Sort Move are however responsive with their phone and email support when you do run into difficulties..!