"Wonderful service again from Ewan…"

Wonderful service again from Ewan prompt friendly and efficient. Would recommend him to family and friends and he is reasonably priced too.

"Excellent service from Ewan at…"

Excellent service from Ewan at Craftslock quick prompt service straightforward completion of repair and having used him twice I can guarantee a superb response

"I would highly recommend"

I would highly recommend Ewan and his services. He was efficient and reliable. He accurately quoted me on the phone before arriving, without me having to ask. He turned up within 40 minutes of my call and managed to access my property within minutes and changed the entire lock within an hour. He was polite and professional & sent over aftercare advice & told me to call him if we needed any further help. Fantastic, high quality service delivered.

"Professional and efficient"

Ewan is professional, prompt and communicates clearly and honestly and we couldn’t recommend him more. We are repeat customers, having had him visit multiple times to fix doors and windows, and he has always done a fantastic job and fixed the issue quickly. Exemplary service from Craftlock, thank you Ewan!

"Excellent service"

Excellent service. Ewan did a great job. Good price, in fact the price ended up cheaper than the quoted price. He explained the cause of the failure and gave an allround explanation of all the contributing factors. Very professional. The front door deadlocking mechanism now works tight and better than it did when it was brand new. I'd recommend him to anyone and if I need a locksmith in the future, I wouldn't hesitate to use Craftlock Ltd again.

"Poor service"

Supposedly came to the property, didn't bother to park or call and then left sending a text “cant find parking will come another time” if you didn’t want to do the job should have not bothered rather than wasting everyones time.

"Trustworthy, polite, respectful and excellent work."

Ewan is excellent at his work and I can't fault his craftmanship at all. I got 3 quotes from different locksmiths and what made me choose Craftlock was they were the lowest quote (no vat so 20% cheaper for a start, and a small company so no large overheads like call centres etc.), but also because he was so polite and friendly. Ewan was quick to reply to my email enquiries, he was polite, knowledgeable and reassuring in his responses.
When he arrived to do the job, he was polite, clean in his work, and thorough! He not only fixed my lock but also repaired the door setting so it won't happen again.
I can 100% recommend Ewan from Craftlock Ltd, trustworthy and excellent at his trade.

"Lock replacement "

Ewan is reliable, honest and operates with integrity and professionalism. He took time to answer any questions I had and provided me with all the options available - from repair to replacement at a very reasonable cost based on industry standard.
I would recommend him to anyone.

"Repeat customer"

We have used Ewan on several occasions for different jobs now. He is friendly, professional and highly knowledgeable. He takes time to explain what he’s done and makes suggestions for the future. I wouldn’t hesitate to use Ewan again and recommend for anyone in need of a trustworthy locksmith. Thanks Ewan!

"Professional, satisfied with cost."

Ewan contacted me swiftly following a question I posed on check-a-trade. I uploaded some photos and Ewan confirmed that he would be able to fit a deadlock for me and provided a quote which I thought very reasonable and was about £ what I was hoping for but so often isn't!
Ewan popped round to have a quick look at the job whilst he was in the area, to make sure it was doable. We arranged a date and time and Ewan arrived on time after a courtesy text to say he was on his way. Ewan fitted the lock and made a very tidy job, with which I am extremely pleased. Ewan is very professional in terms of his knowledge and manner which I appreciated. All prior communication was excellent and timely. I am very pleased with the completed works and would recommend Ewan highly to others.