"Failed to deliver the pizza and when I…"

Failed to deliver the pizza and when I followed up about it, they said they could not find a pizzeria nearby that would be able to deliver. Ridiculous considering I live in FiDi, manhattan.

"Accessibility and reliability"

Accessibility and reliability

"Our drinks arrived almost an hour late…"

Our drinks arrived almost an hour late...

At the 45 minute mark we all gave up and ended the virtual happy hour (scheduled for 60 mins). This was meant to be a celebration of the teams hard work over several months and it was a pretty big let down to not have our drinks delivered on time. Company offered $30 off when I asked for a discount but final invoice showed .30 cents instead. Hoping they will honor the $30.

"Excellent and on time "

Thank you for your service

"Created order but no call, text, or delivery"

Created an order. On the delivery day, I didn’t get a phone call or text, I felt forgotten. I even got a confirmation email that I would receive an order from coffee time bot.

Update - I finally got my order, i think it came late last night but the coffee was cold by then. I wish the driver would have communicated with me.

"I always wanted to try this place"

I always wanted to try this place . I saw how it had been highly rated by trip advisor. Well it’s sub par. I’ve had way better in NYC. I’ve also had better in several other places. It is way overpriced for what it is. At half price I would have said it was alright. At full price it’s a ripoff and just crap. I’m just being honest. I really wish it had been better.

"Great for small, virtual teams!"

Pizzatime made doing a virtual happy hour / pizza party with our fully remote team fun and easy! We are a small team and not having one person commit hours to sourcing addresses/coordinating this event was a huge benefit and worth every penny!

"Great place"

Great place! Delicious food!

"I've used Pizzatime before for an event…"

I've used Pizzatime before for an event and loved it so used it again! For this event, everyone who was participating received their pizza and enjoyed it so that was great. Personally, I was a disappointed with the place my pizza came from. The place mine came from was know to be not the best pizza place in my neighborhood and I've eaten from there before and was not happy. Also, my pizza arrived at 3:50pm and I was not home yet from work as I was expecting it to arrive closer to or at 4:30pm which is when the event was to start. So my food sat in the entrance of my apartment where many pass. Overall, I would still use Pizzatime again.

"Complex Ordering Made Simple, and Great Customer Service"

My company has used PizzaTime multiple times for small get togethers and it usually works great. Like any human-coordinated service over multiple timezones and countries, there's bound to be a "moldy mushroom on the pizza" occasionally, but the few times that has happened, the customer service at PizzaTime has been quick and friendly to make everything right. They make the whole process so easy; they're at the top of my list for every work event.