Addison Ross

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181 reviews
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Addison Ross

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Mark P

5.00/5.00

"Great products from a great company"

Great products from a great company. The customer service is excellent and helped me out when I had made an error on an order but needed a quick exchange, I received the new frame next day. This is a proper company with real people supplying quality products.

22/05/2021

Bob RK

5.00/5.00

"I have been buying Addison Ross Photo…"

I have been buying Addison Ross Photo frames for years. The best frames in the business. Wonderful selection, great craftsmanship and great service.

23/03/2021

Fiona Neilson

5.00/5.00

"Beautiful photo frame"

Beautiful photo frame, very nicely and safely packaged. I queried the colour of the uploaded photo and a reprint was sent free of charge. Excellent service.

16/12/2020

Chiara

5.00/5.00

"Great product and even better service"

I purchased a frame as a gift and it arrived within 2 days, beautifully packaged and looked to be a really good quality frame. However it had a small scratch so I called customer service and was met with an amazing response - another frame arrived the next day! The communication from order to delivery was excellent too, I was even given a 1 hour delivery slot! I couldn't be happier with both my purchase and also the service I received. I was a new customer and will definitely be a returning customer.

10/12/2020

Anushka Cross

5.00/5.00

"Great for high quality, beautifully packaged frames"

This is a great place if you want high quality gift frames. They come really beautifully wrapped and you see from the backs, where have velvet backs with neat little silver discs to open frame backs that frames are made very well.

12/11/2020

Ann-Marie Baxter

5.00/5.00

"Excellent quality and service"

Just received my clock and photo frame. I am so impressed with the quality of both. I also love the fact you can upload a picture for them to print and put in the frame for you free of charge Such a brilliant idea and makes a marvellous present. The clock and frame were packaged in a luxurious box and were wrapped in tissue paper. I also received the goods free of charge within two days of ordering. I will be recommending this company to my friends and ordering again for Christmas presents.

04/09/2020

Peter May

5.00/5.00

"Fantastic product and service"

Fantastic product and service. From the web site to the post purchase experience, these guys deliver on all fronts. The photo frame is of excellent quality and just what we wanted. The whole ordering and delivery service is top class. Packaging tells you something about how a vendor views its products and Addison Ross wrap and box their products so well and in a way that makes the price irrelevant. Great job and we will buy from them again.

30/07/2020

Liz

5.00/5.00

"Speedy delivery & a great product"

Speedy delivery & a good quality frame already fitted with a well printed photo of our choice - really pleased!

19/05/2020

svimes

5.00/5.00

"had a desk clock from them for over 20…"

had a desk clock from them for over 20 years. Mechanism broke, contacted support, sent it in and they replaced mechanism for free

23/01/2020

HR

5.00/5.00

"Love their products and the customer service is amazing"

Love their products and the customer service is amazing. Keep up the great work :-)

11/08/2019
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