"A Happy, Well Rested and Tanned Customer"

Just got back from Moorea, Bora Bora, and Tahiti. Had a wonderful time: French Polynesia is a must see. But this review is not about FP, it’s about Custom Tahiti Travel.

Initially, I was hesitant to use a travel agency because of past horrible experience. In this case, after much research, I decided to try Custom Tahiti Travel and crossed my fingers. There are 2 things that stood out 1) customer service, and 2) pricing.

I worked mostly with Jackie S (and Tom F. when Jackie was off). Jackie and Tom were excellent and provided first class customer service. We mainly communicated through email and they were on top of the game.

Let’s talk about what really matters the most, $$$. You cannot beat the price that Custom Tahiti Travel will quote you. I did it and you can do it – I asked them to quote me flights, hotels, excursion, breakfast, internet, transportation, etc. and then I individually priced it myself. Hands down, they saved me a lot of money. If I tell you the priced difference was close to $1,000, well I’m not exaggerating.

To Jackie and Tom, thank you for your patience and exceptional customer service. I plan to go back to FP in a year or two and you’ll be hearing from me again. Mauruuru!!!

"Excellent Service"

Jackie ensured that everything was perfectly coordinated - the entire trip ran smoothly thanks to all of her hard work. She was also able to suggest different excursions/restaurants that she thought we might like as they were new to us. Finally, she was always patient with all of my questions and emails - not once was she ever frustrated- she seemed truly happy every time I contacted her.

"Jackie was wonderful through the whole …"

Jackie was wonderful through the whole process and was very accommodating with all our questions. Our honeymoon was perfect down to every last detail because of her!! I couldn't imagine how we could have planned this any better ourselves!

"Highly recommend Custom Tahiti Travel"

Just got back from our trip to Bora Bora and could not rave about the trip and Custom Tahiti Travel any more. They were so easy to deal with and the trip was so amazing. The things Jackie described were exactly as she said (reservations, pick ups, transfers, connections, etc) and when we had issues (Air France went on strike in Tahiti) they went out of their way to help us. I would highly recommend Custom Tahiti Travel to anyone.

"Standard experience"

In the end, everything turned out great! Was nice to have all of our hotels, breakfasts, transfers and inter-island flights all sorted and organised for us - we had an amazing holiday! We did plan our holiday in advance (as it was for our wedding!) and it would have been nice if the travel agent was more helpful with the others who were in our party. We gave them our agents name, who had said he could help organise their travel as well, and everyone decided to go with someone else/another agency as he was not helpful at all, didn't respond to emails etc. Strange as it would have made them more money... apart from that, dealing with Custom Tahiti Travel was a good experience but nothing outstanding.

"Best Honeymoon Thanks To Jackie"

Jackie was our agent and she was amazing from start to finish. I can’t thank her enough for putting everything together. We visited Bora Bora, Tahiti and Mo’orea and she was amazing at booking all of the flights/ferries and transfers to and from. Everything was flawless and we will be going back and using Jackie and her team again!

"Dream Vacation!"

We had the most amazing time in Tahiti! Everything was so organized and we didn’t have to worry about anything! It was truly a 5 star experience! I highly recommend Tahiti and Custom Tahiti Travel!

"From start to finish Custom Tahiti made …"

From start to finish Custom Tahiti made our honeymoon easy to plan and a wonderful experience!

"We have never used an travel …"

We have never used an travel agent/company prior to this trip and were somewhat concerned about what to expect. I can say this trip went off completely as advertised with no surprises or disappointments and clear directions. We received great information prior to leaving and every detail was as expected. As such, we were able to completely enjoy this unbelievable holiday! Thank you

"Honeymoon in Bora Bora"

We just got back from our dream honeymoon in Moorea & Bora Bora! Jackie made our dream come true! Everything about the trip was fantastic! Her suggestion of doing two islands was spot on! And it was so nice not having to worry about how we were getting where. Everything was done for us! And not to mention the extras we received champagne, wine, a excusraikn! Thank you Jackie and Custom tahiti Travel! We will definitely be using y’all in the future!