"Can’t recommend these guys highly…"

Can’t recommend these guys highly enough. I popped in to buy a Ukelele. The store owner was extremely helpful and patient, as it took a while for me to choose which instrument I was going to take away! The shop is extremely well stocked. Playing several instruments in store is by far better than buying online - although I’m sure their online service is great too! I will be visiting again, sooner than my bank balance would like me to!
It’s great that stores like this still exist when so many people buy from Amazon. Thank you guys if you read this.

"I had a small problem with a banjo."

I had a small problem with a banjo.
The chap from the shop apologised and told me what the issue was and was very polite.
I have used the shop in the past and had no issues.
Wnen i need another instrument, definitely will be going back.

"I ordered a new banjo bridge and…"

I ordered a new banjo bridge and unfortunately it arrived broken. I contacted the shop and the phone was answered by a very helpful lady who immediately rectified the problem and dispatched a new bridge which arrived the next day,which considering that I live in Ireland was somewhat of a surprise. I am very impressed with the service provided and will certainly recommend this shop to anyone.

"Easy online purchase. "

Bought a beautiful Ohana ukulele from Eagle, was set up perfectly.
Every step of the order was updated, even got stop by stop tracking so I knew to be home. Faultless, will be my first stop now for future purchases.

"Very helpful pre sales service"

I have always bought my guitar sundries from Eagle music and recently called them to discuss finger picks. The lady I spoke to on the phone was very helpful and the order I placed arrived the very next day.

"Purchase of expensive chromatic…"

Purchase of expensive chromatic harmonica, which did not work. company did not want to know and had to send it to another company for repair. this is the second harmonica (same model) that they have refused to fix under warranty.
not great customer service

"Smooth as silk buying online with these…"

Smooth as silk buying online with these guys. Great communication and attention to detail. My harp arrived this morning. Thanks Emma!

"Knowledgeable"

Knowledgeable, efficient, effective and a joy to talk to for information and obtaining the correct equipment.

"Excellent experience"

Ordered an item which is hard to source in the UK. Speedy ordering and delivery by knowledgeable, helpful staff. Very impressed.

"A Real Gem"

I found eagle music when looking for a specific type of Banjo String. After buying that item I have returned a number of times to buy a whole array of accessories that I wouldn't find with ease anywhere else. I bought Tenor Guitar recently which are never found in main street music shops, the instrument came in my requested tuning and set-up at no extra charge, this again is a service rarely found in Guitar Shops. Finally, you get personal customer service, with great communication.