jjwinks.com
Doreen
"Feel Like A Woman"
I paired the Full Moon top with the Happy Hour Pant and am quite satisfied. The "bra-free" top is true to the claim that the style camouflages everything for modesty. While I'm small busted, I still prefer to keep the girls secure, and this top works well. The scoop neckline is beautiful. The pants are very flattering, and most of all, comfortable. I am thrilled that they come in petite and fit my 5'1" frame perfectly! After spending that last two-ish years in t-shirts & sweatpants, I feel like an elegant, grown-up woman again!
Tammy Inglis
"This was the first time ordering"
This was the first time ordering. It was an easy process, it came in a timely manner and it is so comfy. I will be ordering again !!
Christy F.
"Love the sweater weather long-sleeved top!"
Was disappointed when the color/size of what I wanted to order want available, but loved that they emailed me the minute it became available. The sweater weather long sleeves too is my most fave jammy ever!
Stacey
"This shirt was perfect and so soft"
This shirt was perfect and so soft. I wear it out with no concerns. I was skeptical but I am a believer now!
Stephanie LeCount
"Absolutely love these pj’s!"
Absolutely love these pj’s!! So soft!
Stephanie Susee
"I want JJ Winks to make all my clothes"
I want JJ Winks to make all my clothes! Comfortable, flattering, and I finally can skip the bra with confidence!
Carolyn Maimone
"I love my JJWINKS order"
I love my JJWINKS merch, bought some for me and some for my mom for a Christmas present. Can't wait for her to open them on Christians Day! They are so soft and comfy!! Definitely buying more. 🤗
JACQUELINE VUONO
"Such great quality and style"
Such great quality and style! Who would have thought being comfortable could look this good? I am sharing your site with friends, who are now also fans!
SADY M. REGO
"Nice"
Nice, but for the price vs quality…not worth it!
Ronda Franklin
"Customer service stepped up when…"
Customer service stepped up when needed.
Small, web-based companies have a lot to contend and compete with from shipping fees to return-shipping fees, labels, crossover of replacement & return items and larger companies who can absorb those expenses & risks pushing them further to the side of our virtual shopping cart until they’re back on the shelf. JJWinks was almost back on the shelf for me after paying $90 (on sale) for a nightgown that was too large. I also paid for expedited shipping - an additional $16. It still took a week to arrive - and using their sizing chart & listening to reviews to “drop down a size” I still ended up holding a lovely nightgown that was too large that I needed to exchange for the smallest size available. I quickly learned you cannot do exchanges. You have to return the item and wait for a refund - or return the item & pay another $90+shipping. At this point, I was also losing the sale price. I sent a message via email asking for assistance & initially was told they had no other way to assist me. I responded to tell them I would not be purchasing any replacement items or anything else from them in the future due to the cost & time prohibitive nature of a simple size exchange - and told them I understand the issue of going up against larger companies who have the ability to make online purchases more of a pleasure than a headache. This is when they stepped up. They honored my original sales pricing & mailed me an exchange while I mailed them my return. No more money exchange hands & they made it very simple for me. It did take two more tries on their end - as their fulfillment department sent me a completely different item on the first try, so the helpful lady I was working with immediately made it right & had them overnight me the correct item.
Please understand, all small online shopping stores will have big issues from time to time. Those issues effect their bottom line much more than a mega company & the loss of customers is just one hit to that bottom line. I want to support shopping options away from the Amazons- but it takes patience (and extra money oftentimes) to help them take flight.
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