"Nice product, dishonest customer service"

- The company claimed to me directly that they would start selling individual toothbrush heads within 3 months.
- They later decided against this so our only option is a ~£16 per 3 months subscription pack of floss, toothpaste plus an individual toothbrush head.
- It is possible to cancel subscriptions online however the company ignores requests to cancel subscriptions by email. In my opinion this is dishonest behaviour.

"Excellent products and customer service"

I didn't receive a delivery and had to chase it up. However, this was instantly remedied by the customer success team and I also received a personal email from one of the Founders, which was a very unexpected and a super nice touch. The missed delivery was due to a system mess up and they apologised sincerely. Floe's products are awesome and I can't recommend them highly enough. I notice a difference in my overall oral hygiene when using them compared to regular off the shelf toothpaste and toothbrushes. The sustainable angle is a big factor for me too, so this is another tick in the box. Keep up the great work, Floe!

"Great service would recommend."

Great service would recommend.

"I had to request a 'missed' delivery"

I had to request a 'missed' delivery. Thanks to Sarah(?) who got it sorted.

"Pleased with the customer service"

*EDITED*
VERY impressed with how my concern has been dealt with.
Due to technical errors, no fault of the Floe Team. I even had a personal phone all from the co-founder. Very pleased with the outcome. I look forward to using floe in the future.

"So easy and simple to use"

So easy and simple to use. Sleek design and feel and looks great in the bathroom! Like the fact this hasn't got multiple settings, gum massages etc just a good powerful clean.

"The battery lasts for ages!"

The battery lasts for ages. I haven't had to change my new Floe Sonic for over 2 months! Makes such a change from my old electric brush, which didn't last anywhere near as long. Plus, no trailing charging cables. Great!

"Really easy to send these to the right…"

Really easy to send these to the right place for recycling. Unpack my refills and put the old products in the same box with a free returns sticker

"effortless sustainable oral care"

effortless sustainable oral care
Set up a subscription and don't worry about running out of oral care supplies - free up mental space for other things while being effortlessly sustainable! Super easy way to make a difference and move the world toward a circular model.

"Great brush"

Great brush, great toothpastes, good floss. It all comes in one box – it's a real treat to use and your mouth feels hygienist-fresh after using everything. I'd recommend it as a gift to your mouth or a gift to a loved one. Cannot recommend it enough.