"Amazing Company with a Product That Works"

Excite OSA is an amazing company with a product that works, Using this device has been a life changer and it’s so easy to get any Question answered at any hour via the app. Highly recommend!

"I have ordered a new mouthpiece over a…"

I have ordered a new mouthpiece over a month ago and yet still to get it

We were told the mouthpiece once it had been past its 90 days would not work and not be effective and basically had to replace it

at that point you cannot use it at ad it’s controlled by the manufacturer supplier so it’s in effect switched off by them

And because they have stock issues they can all of a sudden extend the mouthpiece you already have

Yet when asked this question before they couldn’t extend it there reason was the mouthpiece was In effective after 90

Product is good but this is completely unacceptable the reason for the mouthpiece
Not a good way to treat customers

"Snoring got worse"

According to my sleep tracker, after over a month of use my snoring got progressively worse. I was snoring over 50% of the night. Also, my wife said that not only did the frequency increase, but the volume increased too. This is an extremely expensive device to have such lousy results.

"Out of stock for over a month"

It was working, and I was very happy with the device. However, mine is coming up for renewal, and I ordered a new mouthpiece over a month ago, and have been repeatedly told they are out of stock. Is the company still able to provide a service? I'm still awaiting an adequate response for a something I have spent a lot of money on. Customer services have been very polite, but I'll be unable to use my device in under three weeks.

I was offered a time extension on my mouthpiece. I was lead to believe that it must be replaced - is this not the case, then? I understand the need to fund the product, and am happy to do that, if it is something that's works, but this just seems dishonest.

In all, I've been very happy with how it works, but I'm extremely unhappy with the response I've had. I've tried to address this with customer services first; this review is just about supply issues and the length of time it has taken to receive something I have paid for.

EDIT: Now four months later, and they are still unable to fulfil back orders. I recommend everyone avoid this company until they can sort their business out.

"User Friendly & Very Effective "

I used a CPAP machine for nearly 3 years. Extremely unhappy with it. I spoke with my sleep clinician that I would like to try Inspire device. After hearing the details I quickly lost interest. Fortunately she recommended the eXcite device. Easy to use & very effective. Finally I'm sleeping like a happy baby 👶. I wish I had known about the eXcite device 3 years ago. It would have prevented 3 years of misery with the CPAP.

"Didn't work for me!"

The product itself functioned as promised, with its great app, clear instructions, and solid build quality ticking all the boxes. Both packaging and delivery were very good, and the customer service deserves a nod for its excellence. However, despite my diligent adherence to the instructions, the device failed to address my snoring issue. I monitored its effectiveness using a sleep tracking device and received feedback from my partner, but unfortunately, there was no major improvement. Additionally, the replacement mouthpieces are expensive. So for me overall it was not good value, and definitely not a long term solution. I have since found non-device techniques, such as adjusting my diet, modifying my sleep patterns, and incorporating mouth exercises, to be more effective in addressing my snoring issue.

"I tried this machine"

I tried this machine. The shock on the lowest was unbearable. I can’t imagine the long term side effects. I am returning after one use. My tongue is really sore

"My Girlfriend likes it! "

I have recently tried this product and it has been a few months of use. My girlfriend says I snore less so it has been great for her. I sleep no matter what. 😂 But as an added benefit I also feel more restful once I started using the device, more oxygen in, and less snoring out….winning!! I can’t claim to understand how it all works but I’m grateful that a friend recommended this to me. The app is easy to use and the reminders are great. It will help you develop the habit of use.

"It works!"

My husband has been using this device for several years and it has helped tremendously. A few months ago, his charging unit quit working, so he went without his twice weekly treatments for several weeks. His snoring got worse. They sent him a new one and it i proved again. Thanks eXciteOSA!

"Awesome results"

My wife is using this for moderate obstructive sleep apnea for a little over a month now. Her snoring was super loud and kept me up at night. Now it's radically reduced to almost nothing. This is a Godsend to me. Not only is it great for her, but I'm able to sleep so much better.