"Great workmanship, exceptional customer service"

Thankyou to Anthony, Vlad and Archie for their friendly, professional service in replacing our boiler and hot water system.

Would thoroughly recommend.

"Through several years of boiler trials…"

Through several years of boiler trials and tribulations, Anthony has done a consistently great job. Whether it be nursing an aged and temperamental boiler or installing a new one his knowledge and workmanship are a credit to Smart Heating. Sian and Anthony are a great team, no problem is too small or too much trouble and their communication on initial contact and with any updates is first class. I wouldn't use anyone else and would recommend them to anyone in need of heating help.

"Professional, reliable, friendly gas engineer"

I have used Smart Heating EA Ltd for the past couple of years to ensure my rental property gas appliances are meeting all the current safety standards.
The customer service is excellent. They sent me an email reminder well in advance of the annual service with a suggested date when they could carry out the work. They also issued the Gas Safe Certificate as a pdf so I could easily forward that to my tenant. Invoicing was swift and payment straightforward via bacs.
The engineer is friendly and efficient.
I was so impressed with the service that I have used them for my home boiler service this year.

"Smart Heating, excellent service"

Anthony has been my plumber of choice since 2019 and he has never let me down. I would highly recommend Smart Heating but please don't get him too busy such that he won't have time to help me out in future 🙂

"Excellent service"

Smart Heating EA have sorted out a couple of issues with our ageing boiler. Anthony provides an excellent service, he's very professional, knows his stuff and is very patient with my millions of questions. On his last visit he did our gas safety certificate. Sian does a great job arranging visits and providing support. All in all, a fantastic local Norwich business that I can happily recommend.