"Poor training maybe"

My problem with prepass is that I don't know how to see the charges broken down by each toll station, so it gives me the impression that I'm paying blindly, the time difference doesn't help to associate payments with recently visited areas... maybe the way to do it exists but the training I received when acquiring the service was very poor. Among other things, the app is also not very comfortable and I recently received an invoice for a toll that prepass should have covered

"Made things very easy by not having to…"

Made things very easy by not having to stop at every weigh station

"Great"

Works great,
Sometimes it won’t signal until I press the button to start or enable the app first.

"You are awesome!"

You are awesome!! Love it!!

"Necesito el detalle de mi factura"

Necesito el detalle de mi factura

"Company take money from my account do…"

Company take money from my account do not inform me. We make agreement, money will be pulling end to the month, not twice in the month. People doesn't now I do have money in the account or not , just pulled and done. I'm disappointed.

"Great job"

I love it. Greatest thing since sliced bread

"Best experience"

Best experience

"Very helpful in saving time from going…"

Very helpful in saving time from going into the scale . Helps in paying tolls.

"I closed my account and returned my…"

I closed my account and returned my device nearly 45 days ago. Yet they are still billing me. I don’t understand.

Update: This has been resolved.