"Invicta Motors Thanet"

Absolutely fabulous service from Neil. I had one car in mind and decided I didn’t like it but knew of another car and he went above and beyond to make sure I could get it at a great deal and ASAP! I went to Thanet from Ashford on the Friday chose the car paid deposit and picked it up the following Wednesday! Very very happy and will (and have) recommend to all!

"Was not offered a courtesy car when I…"

Was not offered a courtesy car when I booked my car in for emergency repair. When I requested one upon drop off of car I was told rather rudely there weren't any and it was my fault for not asking when making my booking. I am now stuck and cannot get to work. This is terrible customer service...offer of a courtesy car should be standard with all reception bookings for cars, as it is when I have dealt with other car dealerships in the past. Customer should NEVER be blamed, especially not by a manager.

"Brilliant service"

All the staff I encountered were friendly, professional and courteous. I wasn't pressured in any way and the buying experience was superb.

"Oldham motors are at it again won't…"

Oldham motors are at it again won't honour the service plan paid 300 pounds over the year and this bunch of clowns are saying because they have been took over not covered.
So if you have a service plan cancel it, its not worth the paper it's written on.
Let's see what the ombudsmen says about it
Oldham fiat need a crash course on customer service

"Doves Volvo Horsham Handled my car service excellently"

Doves Volvo Horsham Handled my car service very satisfactorily from start to finish. Harry Law looked after both me and the car ! Thank You. David M Horsham

"A great purchasing experience"

A big thank you goes to Nick Maples for making the purchase of my new Corsa and part exchange so easy, he listened, showed genuine care for his customer and despite me living a long way from County Motor Wors Chelmsford, the purchase went perfectly. He answered all my questions [and there were many] just a totally friendly and professional service received from beginning to end. I’ll definitely be back again when I need a new car, thank you CMW for a great experience, wish all dealerships were like yours

"All very easy again"

All very easy again. Thank you

"Very satisfied with the service that I…"

Very satisfied with the service that I received when buying my new car.Ellia was very helpful and approachable. She always returned my calls promptly and was pleasant and polite. She was knowledgeable about her job and answered all my queries.The other staff that I had brief interactions with were also pleasant. My only criticism would be that on one occasion I contacted yourselves I spoke to an agency worker and asked her to pass a message on to Ellia. I was informed that she did not get the message I left.

"Great dealership"

Great dealership, service dept always ready to assist when needed. I bought my V60 from them and have it regularly serviced there.

"Graham was fantastic from the very…"

Graham was fantastic from the very first enquiry till he handed over my new car, I am very happy with my car and the customer service I have received, will definitely be recommending Doves Southampton - Thank you 😊