"Five star service"

Brilliant service and so helpful would recommend all day long

Gareth

"Excellent service"

Excellent service, friendly staff and highly recommend

"Get Anna’s Guide for Ltd Company"

I reached out through my network & found Anna. She has developed a comprehensive guide for anyone launching into the Limited Company space.
Within minutes my frantic panic was replaced by professional calmness with all the help & information she provided.
Don’t wait! Put Anna on your ‘to do’ list to make sure you get things right.

"5 star service every time at EP Tax"

Anna and her team at EP Tax have been absolutely brilliant for my business, Always at the end of the phone or a quick email away, cannot recommend them enough!

"Highly recommend"

Anna and her team have been amazing from the word go. They have given us complete peace of mind with all of are accounts. Would highly recommend 5*

"HIGHLY RECOMMENDED!"

HIGHLY RECOMMENDED!

Anna and her team have been so helpful. Providing sound, honest and up to date advice on all things tax. They communicate professionally and walk you through their processes explaining the detail where required.

My partner and I have complete confidence in EP Tax. They give us complete peace of mind and allow us to focus on our business without worrying about our accounts. We only wish we registered earlier!

definitely on the Christmas card list! thank you EP Tax!

"Anna, Excellent Professional"

Anna has been an amazing professional to us. She has consistently gone over and above
To provide the Best possible service to us. We are very grateful and highly recommend her.

"EP Tax has been a fantastic accountancy…"

EP Tax has been a fantastic accountancy firm. No problem is too big or small. Always at the end of the phone when I need them. They have helped my company with our furlough claims and kept me up to date with all relevant COVID information. Would highly recommend.

"100% recommend EP Tax"

I would 100% recommend EP Tax to anyone, no matter if it is for a small business or on an individual basis.
Anna and her staff are not only friendly and personable but provide a fantastic service and offer great advice. They took out all the stress and complications associated with tax returns and made it a simple and stress free process.

"ZERO NOTICE"

Before today, I have always highly recommended EP Tax!!!

But, a slight disagreement this past week, over a conversation from a year ago, and our payroll services have been terminated with immediate effect. With a final invoice being sent WITHIN 10 minutes of the email advising of immediate termination.
Having spoken to other organisations, I've been told it's not typical to give zero notice.
I'd strongly suggest that any business checks termination clauses carefully - even when it's a personal connection or recommendation.

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In hindsight - I WISH we had discussed this clause and this complaint openly.

There are a number of other things I wish we could go back to change however, they have happened now.

Both sides have made assumptions and just goes to show we should have had a proper conversation a lot earlier!

Also, goes to show that you can ask HMRC for information and not get the same guidance twice... which hasn't helped this whole situation!

Unfortunately, a number of things happened and having been only on payroll, it appears that put us at a disadvantage. As it looks to be, that there are processes in place, to crosscheck etc, for people using this service WITH accountancy services, ensuring no discrepancies...

I've fed back directly what I feel went wrong, which has been taken under advisement.

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As a result of these unfortunate set of circumstances, it's highlighted to both parties that there is some feedback to be learned from. Which is why I've adjusted my review because, before all this happened and conversations were had, I'd recommended.

I'm not sure how I presently feel about recommending... but I hope over time bridges can be re-mended.

Because the zero notice clause is still in use - I've decided not to change the "review Star" decision at this time.

I hope this is a 1 time issue 🙂

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"Agreement of terms
Once agreed, this letter will remain effective from the date of signature until it is replaced. Either party may vary or terminate our authority to act for you at any time without penalty. Notice of termination must be given in writing."