Watersports Outlet AU

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289 reviews
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Customer Reviews about

Watersports Outlet AU

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Edwina Bull

1.00/5.00

"Poor manufactured product. "

Recently received the Optimum Time watch. The watch is extremely difficult to change the batteries (it doesn’t come with a battery) So much so that the thread appears to be now gone in one of the screws and can’t get battery into my watch. Looks like I won’t ever be able to use the watch. A waste of time and money!

10/02/2025

Serif Kahraman

3.00/5.00

"Good supplier, Bad product"

The supplier was good and the delivery went smoothly.
The product is not real as it was shown on the website, thin and has too many stickers or prints at least 5 everywhere

28/12/2023

P C

1.00/5.00

"Items never delivered"

I ordered 4 items in Australia on 30th Nov. I received 2 items promptly from Sydney. The other 2 were sent from the UK despite the website saying they have a Sydney warehouse. I got a call in Dec 6th from UPS courier demanding $218 for and import tax before they will deliver. I contacted UPS to dispute this. They said because I spent over $1000 (I did not spend over $1000) that I had to pay the fee. I contacted watersports to report this and they advised they would email UPS to fix the issue. A few days passed and nothing. I then contacted watersports again and they told me I need to phone UPS to sort it. I did this, UPS claim they have had no contact from the seller. I sent my invoice to UPS to prove I didn't spend over $1000. Today, now the 13th Dec I get an email from UPS with a revised invoice they want paid of $120 before the will deliver with no explanation as to why. I have contacted watersports again and have had no response. It is not my fault that watersports choose to use a well known awful courier service. I have been left with no product, lost time and stress dealing with all of this over the past 2 weeks. The items were for a birthday present which has now passed. Terrible service. Order elsewhere.

13/12/2023

Ben Tremauville

5.00/5.00

"Windsurfing shoes"

I needed a short boating shoes with good grip and easy fit.The Gull boots also looks good and are well build

10/09/2023

Arie Walker

5.00/5.00

"Easy ordering system"

Easy ordering system. Great range of products. Arrived on time and well packaged.

06/09/2023

Paul Steer

5.00/5.00

"Ease of use"

Ease of use, good quality and value

26/08/2023

binpara

5.00/5.00

"Efficient Ordering & Rapid Despatch"

Item was well packaged and quickly despatched.

22/08/2023

Tony Ridgway

4.00/5.00

"Honest and helpfull"

Honest and helpfull

14/08/2023

Alex

5.00/5.00

"5 stars"

Easy, quick, packaged well, highly recommend for your water sports gear.

13/08/2023

Tobi

5.00/5.00

"Super easy to search and find the…"

Super easy to search and find the appropriate garment.

12/08/2023
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