"Good price and good quality."

Good price and good quality.
The customer service was really nice to help me with an issue considering the payment of my order.

"Smooth transaction"

Smooth transaction

"No return slip in the parcel"

No return slip in the parcel, no response from the 'customer service'.
The shoes were too short.

Bad experience

"Quick. Personable. Helpful!"

My second time ordering something from Bearco. Ordered the Black Hole Duffel Bag 40L Black to my partner for a weekend trip as a surprise. Emailed Bearco to double check it would arrive on time and paid extra for speedy delivery. Unfortunately, UPS messed up and we didn't receive it on time.
Normally, Bearco don't pay for the return shipping but do refund the product cost - however, after emailing them they agreed to refund both the product cost and the shipping cost. Great customer service and quick. Will buy again.

"Poor customer service"

I Place a order on the 24/08, paid with Paypal and receive the confirmation from the payment.
Till now, I don't have any other information from the company, send 2 emails and didn't get any response, and also the website was offline.
Bad customer service

"I ordered a hoodie over 3 weeks ago..."

I ordered a hoodie over 3 weeks ago and no sign of it. No answer to any of my emails and can't get through on phone. I'm going to have to do a credit card charge back. I won't be using them again. Be warned!

"Un commerçant qui ne se soucie pas de…"

Un commerçant qui ne se soucie pas de ses clients, aucune réponse à mes deux mails… J’étais pourtant dans une position inconfortable avec un transporteur qui a fait n’importe quoi, Bearco ne s’est jamais manifesté, ni même pour me rembourser les frais. Aujourd’hui j’ai un colis à 480 km de chez moi…

"Amazing"

Amazing, i love my product. Bearco has been fantastic. Thanks

"Perfect size Good Shipping France to UK"

Perfect size, product was fully out of stock from uk retailers, bought via Bearco, shipping to the UK was provided in multitudes of options, sufficient tracking was provided en-route from France. Arrived promptly within provided timelines. Quality of product is perfect, couldn’t ask for anything more! All shipping duties were included

"They delivered as promised!"

They delivered as promised!