"Broken down three times in a month "

Broken down three times in a month
Stayed in all day for a repair - never turned up
Appalling service
You cancelled the appointment, not us - my mum waited in all day! You cancelled due to an emergency! My dad is 92 years old / 3 times in less than a month the chair lift has broken

"Had a stairlift fitted for my mum"

Had a stairlift fitted for my mum. The team were very helpful and made the whole process quick and easy. The engineer on the day was great and explained everything. The fitting was done really well with no issues. Thanks Bradshaws

"Really pleased with my stairlift"

Really pleased with my stairlift, don’t know how I managed without it.No mess no hassle, Steve very friendly and polite . Excellent job.

"Manner of fitter"

The engineer was rather off hand, unfriendly. When ordering the stairlift, I was advised by the rep' that after the existing safety rails were removed,the hole left would be filled in and made good. I was therefore surprised when this was denied and the comment given "I am an engineer not a plasterer" I didn't expect a repaint but at least be polite. When the engineer left he hadn't even swept up the mess leaving plaster all over the staircase. He moaned about the traffic getting to me, the width of the staircase ("reps will tell you any thing to get a sale and commission") these type of remarks are unwelcome and unprofessional. Had it not been for the fact that he had already removed the rails I would have asked him to leave. I only hope I don't have to.call you for repair etc, because I would definitely refuse him entry. May I suggest you retrain your staff and point out that had I been frail/elderly I would have been very upset. I'm lucky although elderly(81), I have my marbles and wits about me so can deal with people such as he.

"Bradshaw Lifts a good firm"

My daughter-in-law arranged this with her friend Debbie and I am some time in doing my own review so sorry.
I am delighted with my stairlift as I would not be able to get upstairs with out it.
Even though I have a narrow staircase with a small return at the top, the engineer sorted it efficiently. Well done Bradshaw Lifts.

"Fantastic job all round"

Many thanks to Bradshaw Stairlifts for sorting my mother-in-law's stairlift so swiftly! Debbie the manager was very efficient, helpful and knowledgeable during this process. Will definitely be recommending to others.

"Highly recommended"

I found dealing with Debbie a pleasant experience. Did what they promised. The engineer who came was a true professional. I would recommend them again.

"Very efficient and quick service"

Very efficient and quick service. Fitted in one day by a knowledgeable engineer. Very tidy.

"Great local company who were able to…"

Great local company who were able to install quickly and efficiently with no mess. Stairlift still working well 6 months later.

"First contact was excellent."

From the first telephone contact Bradshaw Stairlifts were responsive, professional and genuinely helpful. The stairlifts are competitively priced.