TekBox

Retail Fashion and Lifestyle Goods
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169 reviews
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Customer Reviews about

TekBox

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BYDAND

3.00/5.00

"GARDEN TROLLEY - WHERE'S THE INST|RUCTIONS?"

I purchased this 'GARDEN TROLLEY and Sack Liner, All Terrain Gravel Soil Gardening Wheelbarrow Cart'. The trolley looks great and I do like the large wheels however, there was no assembly instructions and despite being a toolmaker to trade it took me two hours to assemble the lower section (platform, wheels and control arm). The upper structure however is a VERY different story. NONE of the holes are aligned and I have to wonder why the corner toggles have an arm when there is no cam action? If you like spending a day trying this way and that way this is the trolley for you. I'm off now to engineer a fix to the upper miss-aligned holes.

07/03/2024

Stephen Billington

4.00/5.00

"I was pleased with service"

I was pleased with service.
I feel product material was a bit flimsy but time will tell.

21/02/2024

GEORGE RICHES

4.00/5.00

"Size H and a thick phone"

I bought a size H (158mm x 90mm) neoprene pouch. It's a tight fit for my Cubot King CS, which is 155x81x15mm in size, but OK.

15/02/2024

Angela Procter

1.00/5.00

"Atrocious company"

Atrocious company! They will not help when things go wrong, even when an investigation shows that the parcel wasn't received. They refuse to put in a claim to get your money back and just keep repeating they can't take any further action in relation to the item. They don't take any action!!! I had to raise a dispute with PayPal in the end. Use them by all means but keep your fingers crossed the courier doesn't leave them in an unsafe place so they are taken.

31/01/2024

Katie Leslie

1.00/5.00

"Parcel was delivered to the wrong…"

Parcel was delivered to the wrong address, they won't refund or replace as the courier has provided a photo of it being delivered (to a house that isn't mine). Every time I try to resolve it, they just reply "we are unable to take any further action on this order". Awful company, avoid at all costs. Should be shut down.

29/01/2024

Maryam Ahmed

5.00/5.00

"Honest company"

Honest company, easy to order and items arrived on time and in perfect condition.

11/01/2024

Jan Lipski

5.00/5.00

"Price and delivery second to none"

Price and delivery second to none

06/12/2023

Rick

1.00/5.00

"Absolutely dreadful company"

Absolutely dreadful company. Don't buy from them. I bought two new, galvanised letter boxes via Ebay. They started rusting within two months. TekBox said it was wear and tear and refused to do anything as outside Ebay's 30 day returns window. When I pointed out my consumer rights they just ignored them and prattled on about 30 day Ebay T&Cs. In the end I had to write to their Director quoting The Consumer Rights Act 2015 to get a response.

And, after all that, they made "a 10% deduction will be applied to the refund due to the time since the order was placed"

I can't be bothered to fight them for the £6 they deducted but I'm more than happy to share what they are like and hope others can avoid this dreadful company and their dreadful products.

28/11/2023

Marion Dilley

5.00/5.00

"Product as expected"

Product as expected, timely delivery

26/11/2023

Paul Farnworth

5.00/5.00

"Good value."

Everything went as it should, delivery on time, and the product , I think, is excellent value for money, and appears robust. Will definitely use this company again.

10/11/2023
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