"Excellent Service and Support"

Excellent Service and Support

I recently purchased a pure cremation plan from Crystal Funeral Planning, and I couldn't be more satisfied with the service I received. From start to finish, the process was straightforward, transparent, and handled with professionalism.

The Crystal Team took the time to explain everything in detail, ensuring I fully understood my options without any pressure or hidden costs. Their compassionate and knowledgeable approach made what could have been a difficult decision much easier.

The affordability and simplicity of the pure cremation plan gave me peace of mind, knowing that everything will be taken care of when the time comes. I highly recommend Crystal Funeral Planning to anyone looking for a dignified, hassle-free funeral solution.

"Sarah did a home visit to discuss and completed our Wills and LPA"

Sarah did a home visit to discuss and complete me and my husbands Wills etc.
Sarah was very easy to talk to, explained our options and answered all our questions. My husband and I decided we would complete LPA paperwork as we both felt this is very important to have in place after experiencing my dad not having it and the complications of dealing with finances . We really liked Sarah’s down to earth approach and there wasn’t any pressure put on us or hard sell to purchase the products available. I would definitely recommend Sarah and the company to anyone. We also found the cost of the products and service much less than expected especially after discussing with friends what they had paid with different providers.

"Professional "

Although my Dad changed his mind about continuing with the funeral plan the service he received was excellent! Tim (who dealt with my Dad) as well as the rest of the team were easy to talk to and delivered outstanding customer service. Thankyou

"Having booked my Funeral plans"

Having booked my Funeral plans, Wills and Lasting Power of Attorney I found the process simple and professional so much so I have now had family members also use Crystal Funeral Planning. Affordable and easy to sort 5 stars

"Absolutely super professional friendly…"

Absolutely super professional friendly and speedy service .
Catherine and the Team are so helpful, knowledgeable and efficient
Making the process really easy and so smooth .
It’s something we all need to think about and I had been procrastinating about for a long time .
Made the process so smooth
Highly recommend to anyone .

"Kind and professional"

The kind, compassionate and understanding treatment by the staff and in particular Catherine Cointre throughout this sad period was very much appreciated
We were kept updated at every stage

"Sorting out the Paperwork"

Our appointment with Tim was very helpful. He is patient and polite and the whole thing was dealt with in a friendly professional manner.
Nothing was too much trouble and all questions answered honestly.
I would recommend this company.

"Great service"

Tim was very helpful and Informative. He answered my questions and put me at ease with arranging my will, LPV's and funeral plan. I was surprised at how very affordable it all was. I definitely recommend this company.

"Lovely man"

Very good person is Tim he talk tough it so I could understand what would happen and how it’s works. And very polite person

"A sad time but treated with respect"

A sad time but treated with respect. All went well. From start to finish would highly recommend this service