"worth it!"

What a lovely service to have. I was very happy with my own resume but also understood it needed a few tweaks. Tammy at ResumeZest transformed it in the best way possible. It looks great. The process was easy and quick - they know what they are doing and there wasn't a lot of back and forth. Definitely worth it!

"I worked with Shelly and she was…very professional and inquisitive resulting in a great final product."

I worked with Shelly and she was thorough, prompt, and very professional. She took to the time to understand my background and tailor a resume towards the position that I was looking for.

"Legit, Professional, Efficient"

Having been burned by a similar service that was purportedly good I went into this with a reasonable level of suspicious but I really needed help with getting a resume that really called out my abilities and strengths. Working with ResumeZest was easy, they really paid attention to not only what skills I have, but where I want those skills to take me in my career. A great experience and in a market where there is a lot of garbage out there, these folks are the real deal.

"Helpful Guidance"

Reviewer was very helpful and was able to help guide/explain modifications to help make resume more presentable.

"Professional, fast, easy"

My writer was Allison Simone who was enthusiastic, encouraging, professional and you felt like a team working towards a common goal. I appreciated Allison’s professionalism, empathy and willingness to help. Thank you Allison!

"Shelly is the Best"

Shelly was a wonderful person that listened to what I wanted on my resume. She was very attentive to my questions and made any changes that I have requested on my resume

"Update - Disappointing Experience"

After providing feedback, ResumeZest reached out and offered to assign a new resume writer. The second writer was fabulous.

I cannot recommend this company. The experience started strong as I got a first draft of my resume quickly but it went downhill from there. I had saved my phone call until the revision process. When I went to schedule my call after reviewing the draft, my writer did not have any availability until 8 days later. She did offer additional times but called me almost 90 minutes after the agreed upon time. When we were finally able to connect, it was clear that she had not reviewed the feedback I had provided and did not understand my industry. When reviewing the next draft, it was clear she did not pay attention to our discussion, so I provided an additional list of detailed feedback. After a multiple day wait to get the third draft, it was clear she didn't want to take the time to understand what I was saying and took the easy way out.

"Great experience with ResumeZest"

A few years ago I had experience with another company that offered the same type of service, but my experience with ResumeZest was fantastic. If you are looking for a professional approach and at the same time friendly and pleasant people who will help you prepare the necessary papers for finding a new job, then this is the right company for you. Emily Ellis who was responsible for preparing my papers was fantastic. Emily is responsive, flexible, an excellent listener and above all extremely experienced in how to translate your experience into a resume, cover letter and LinkedIn profile. I would highly recommend Emily as your companion on this journey.

"Failed to do their part"

I compared this company to other companies before deciding to pay for their services. The reviews were all superb and the process was described by others as easy and fast. The customer service lauded. Because of those reasons I did not hesitate to drop over $400 for a resume and cover letter to be crafted. The company guarantees a 3-5 day turnaround from the day you have your 30 minute consultation. Today makes 11 business days since my 30 minute consultation. I have not heard back from my assigned writer in over a week. I have not received final documents. I emailed help desk two days ago and no one has responded to me.

I am a teacher with a son in college. $400 is not light change in my household. I spent it without hesitation. I provided my documents immediately. I showed up for the call and provided feedback. I took my grievance to the help desk. Now I want a full refund. I did my part. Unfortunately ResumeZest did not come though for me.

UPDATE: only AFTER this review and my second attempt to contact customer service with a request of full refund for their poor service did I receive an email from this company. However, they did not contact me to apologize. They emailed me to insult my intelligence. When I responded that their customer service leaves much to be desired and that their response should have been a phone call, a woman named Julie called me to further insult my intelligence with lies. Their customer service is all around garbage. Then after all of that, my writer Allison finally delivered my final documents. And as if that is not enough, they attempted to have this review taken down by telling Trustpilot that I am not a real customer. This company has NO integrity, NO sense of customer service. I paid them over $400 to be treated like trash. Thanks ResumeZest!

"Professional and efficient process for resume and LinkedIn services"

Professional and efficient process with Shelly. End product reflected the goals and content that was desired. Portal made it easy to collaborate and keep the process moving. Tools, templates and guidelines for linked in, letters etc easy to use with clear instructions.