Cookies

Food, Beverages & Tobacco
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4 reviews
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Customer Reviews about

Cookies

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Elizabeth Thorne

1.00/5.00

"I'm very unimpressed with this company"

I'm very unimpressed with this company. First, their product is very mediocre quality. Vapes regularly don't work, flowers are weak, edibles do little...it's just not good stuff. No response from customer service about broken vapes. And you can see their business philosophy if you try to unsubscribe to their incessant emails. You have to enter your email- duh, it's a link from a marketing email you sent me, so you can easily include the email address in the "unsubscribe" url. So, after you enter that, you have to turn the button off on all the categories of spam...but they deliberately try to make it very difficult to know if you've actually unsubscribed. The button colors do not denote "off/on". So you decide which is off, confirm the changes, and there's no confirmation page that comes up. Bottom line, this is not a company that is striving to give customers value for money

01/02/2025

Henry B

5.00/5.00

" Great Call"

The staff member that I dealt with today at Bradenton location was extremely helpful with his recommendations for me. After me sharing my experiences throughout life and my wants…. He walked me right to the correct product,(“Lemoncello”) pre-roll.

Educated staff, great branding, products are “ Top Of The Food-Chain “

Also, the website is simple to use and learn.

01/06/2024

Nichole Dornan

1.00/5.00

"If I could leave 0 stars"

If I could leave 0 stars, I definitely would. I placed my order on 11/27/23 as part of their Cyber Monday sale, but on 12/15/23 I received a refund for one of the items, supposedly. While I did receive 2 of my 3 items, the 3rd item was never received and I still have not received credit to my card. My credit card company will not issue the credit as tracking does show delivery and it was for 2 of the 3 items, but all I want is the refund I was promised for the 3rd item not received. Customer support is terrible and delayed as well. I can not get anywhere with this company and it has been more trouble than the refund is even worth, but it is the principal that this company basically stole from me and refuses to make it right.

26/01/2024

Tommy Pinkcloud

4.00/5.00

"Effects do not last that long"

I love the bag appeal, the smells, EVERYTHING about it I love EXECPT the effects go as quick as they come. Definitely not for a long lasting high. Almost like smoking little dabs. This is coming from WV (Country Grown)

13/01/2024
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