Heat Quick Direct
muneefo
"Poor quality control. Double charged."
We purchased a new Vaillant ecoFIT pure 625 boiler ten months ago (17.04.24) and had it installed by a Vaillant certified 'Master Level' Advance engineer (Contractor: Heat Quick Direct 'HQD': Gas Safe No. 557517). The Vaillant Boiler condensation water pump was not installed properly by the certified Contractor and hence started to leak, damaging our Ground floor neighbor's ceiling. Not only did Heat Quick Direct not compensate for damage caused by their work. They also made us pay for another (£320) condensation pump (+labor) to replace the faulty original pump they installed; as well as pay for the downstairs ceiling damage (£320) caused by their leak.
Buyer Beware!
E Fratz
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