"Does anyone have a contact number for…"

Does anyone have a contact number for them? Strangely the number they list to call them on is to some poor old lady that keeps getting wrong calls.

"Issued a refund when I asked for it"

Issued a refund when I asked for it, and were very kind about it!

"Moona is an app for shop…"

Moona is an app for shop lovers.Discounts and news.

"Wonderfully easy"

Wonderfully easy, simple and painless thank you.

"Moona has come up with an innovative to support small business…"

Moona has come up with an innovative way of encouraging the use of small independent firms by giving a discount on every such purchase over £10. A simple and efficient way of paying for goods, whichLong may it continue!

"Legitimate yet dubious business model"

Legitimate yet dubious business model. Very little info on the sale page of the retailer. Then you see 29.99GBP debit in the small print. But only after you’ve paid for the item (& joined this company). I can see a number of people have been caught by this. Pay £30 and get £5 off each time? Yes but why doesn’t the retailer just make their prices cheaper and remove this phantom company in the middle?

"Refund."

I accidentally joined the Moona membership for three months when making a purchase online.

I was charged and contacted Moona to say I hadn’t meant to join the membership.

They swiftly responded and refunded the charge.

Very good customer service, response time and communication.

"Shocking"

Shocking! Very unclear. £5 discount at check out and no explanation of £29.99 reoccurring membership. You don't give payment details they just copy them from your purchase. So so bad.

"It was a great gift for my first order…"

It was a great gift for my first order and I will be using it again I’m sure

"Very easy and quick to order"

Very easy and quick to order