"Loving the discount :)"

Loving the discount :)

"Excellent service"

Excellent service, thank you!

"Quick and easy we’ll see how long it…"

Quick and easy we’ll see how long it takes to arrive would have liked to buy now pay later but wouldn’t let me use metro bank so had to get my parents to buy it because it’s the only account I have

"great!!!!!!!"

great!!!!!!!

"Great deal"

Great getting £5 off each purchase

"Poor, but corrected when asked"

Poor. I purchased an item using their service and the next thing I knew they’d charged me a £29.99 subscription. I didn’t ask for it, and don’t need it.
I emailed asking for a refund and their reply was to assure me they won’t take any further subs from me. I have now gone back again asking for the £29.99 to be refunded and I await a reply.
Be careful.

A few days later......I have now had a reply from Moona via email and thought it a good idea to update this review.
The point remains that they did take a subscription from my card that I was not aware they were going to do, however they have now rectified this issue and refunded me all amounts taken. I have also spoken to a friendly lady who was super keen to get everything sorted for me, so credit where it is due.
I cannot really give an objective view of their service as I didn't use it, but can say that their approach towards customer service was decent enough, and I praise them for that. On this basis I have changed my review from 1 star to 3.

"Friendly Company"

The person I spoke to was very kind and helpful so I placed the order, direct with the Company.

Will be recommending the company to Friends and Family.

"Prompt Customer Service"

I had an issue with a Moona transaction but it was dealt with promptly and efficiently by their customer service team.

"Great discount"

Great discount

"ok ok"

ok ok qurwa qurwa