"ONGOING Dreadful experience with Peak…"

ONGOING Dreadful experience with Peak Waste and Beauparc after having a skip at a domestic property.
This was the 1st time we've used Peak and they were actually recommended by a friend. All was delivered fine - though no delivery slip or information provided on delivery as we were out, but it was placed where we had directed, so no issues.
After 3.5 weeks I called to have the skip collected, but they cited a further charge for extended hire - which had not been mentioned previously. After 5 weeks of waiting for collection, I called again to be told they had no log of the request for collection and they now want to charge for 7 weeks of extended hire. We were also told today that they are refusing to collect the skip - despite our initial payment for services of £288. Read some of the other review sites before you risk this poor level of service and bully tactics.

"Best skip hire I've used"

I've used a few skip hire companies over the years, but none better than these guys. The skip arrived nice and early on our delivery day, nicely positioned to allow access from all sides. The skip was exceptionally clean and the floor pan undamaged. These guys must have a great fabrication maintenance and repair team. We requested collection by e-mail in the evening and it was picked up early the following day. A great hassle free service. Will definitely use them again for next spring's project.

"... Great work Team Peak!"

... There is always a friendly and informative conversation when placing an order, followed by a timely and efficient delivery and collection service to match. The drivers are always helpful and will place the skips where needed.

Excellent work, Team Peak!

"Absolutely outstanding customer service everytime. "

Absolutely outstanding customer service! Just had to post a review to say a MASSIVE thankyou for such brilliant service we received on Saturday. A crazy last minute request and they did everything they could to help us out. We have been using Peak Waste skip hire for the last 3 years on a big building project and they have been exceptional throughout. Always friendly when booking and the drivers are always so accommodating, and they’ve had some difficult drop offs and picks ups! Special thankyou to Claire for pulling out all the stops on Saturday but a big thank you to all the team over the last 3 years, you really are brilliant.

"Trusted Waste Partners"

CHC have worked in partnership with Peak Waste for the last 12 months and have enjoyed a seamless service. The entire Peak Waste team are professional, responsive and problem solvers, which in turn allows us to focus on our customers. Their Environmental and sustainability values are in line with our own, therefore we fully entrust their services at all times.

"Great Every Step Of The Way"

We’ve had four skips from Peak over the past six months and it has always been a great experience. The office team is really helpful and the drivers are the friendliest guys you could meet - always careful when it comes to getting the skips set down in the right place. We’ll definitely use them again.

"Peak waste have all their documents…"

Peak waste have all their documents displayed on their website so makes gathering relevant documents extremally easy. Also had a positive phone call with Robert Chell who was helpful and full of knowledge.

"Fabulous and Friendly local company, Excellent Service, Highly recommend"

Fabulous local company to deal with, the skip was delivered when promised and taken away with professional expertise needed, with not a speck of mess left on my drive! The young lady I ordered my skip from was both professional and informative, she could not do enough to advise which service best suited my needs, a true asset to the company!