"Product arrived timely and was well…"

Product arrived timely and was well packaged. Will order again.

"Promptness"

Promptness

"Cozy Farm had the product I was looking…"

Cozy Farm had the product I was looking for and couldn’t find anywhere else besides Amazon which I avoid using. Thanks!

"This was my second time buying here"

This was my second time buying here. I'm pleased with my purchase and the pricing. I will be shopping here again.

"I ordered vanilla"

I ordered vanilla, you sent strawberry!!

"I’ve bought this product in the past…"

I’ve bought this product in the past and absolutely loved and ranted about it. It does not offer the same deep smoky flavor that it did in the past and also is not offered in a larger size bottle.

"No communication"

No communication
I have no idea when I will
receive my purchase.

"WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY"

I made my 1st PayPal payment a month ago & STILL HAVEN'T RECEIVED MY PAID FOR PRODUCT!
THIS IS MY 2nd ORDER FROM YOUR COMPANY.
WHAT HAPPENED TO GRATITUDE FOR REPEAT CUSTOMER POLICY?

"Only subtracting one star because you…"

Only subtracting one star because you don’t have a brick & mortar store in the So Cal area! Other than that, expeditious service and great inventory selection!

"After I placed my order I saw the cost…"

After I placed my order I saw the cost much cheaper with competitors. Shipping extra also.
I just decided to leave order with Cozy knowing never to use again.