"I received a Robb Vices box earlier …"

I received a Robb Vices box earlier this week that included a $100 "gift card" to ArtStar, which turned into a bait-and-switch, where ArtStar changed the terms once people started trying to use the cards, and then raised prices on their art pieces to prevent people using the "gift card" without spending additional money.

According to multiple sources, and readily confirmed via cached google search results, ArtStar raised the prices on all $100 artwork pieces to $150 yesterday. This looks like a blatant attempt to discourage people from using the gift cards that they were given.

Their website boasts a commitment of "Killing it with customer service since 2011". How can you reconcile the described actions with "Killing it with customer service"?