"Had problems connecting to vpn"

Had problems connecting to vpn. Running solidworks (couldn't get license). Ryan fixed these quickly. Thanks.

"Blackhawk provides rapid and competent…"

Blackhawk provides rapid and competent response to help our requests. Timely assistance with configuring laptops and IT equipment helping to keep our operation running smoothly. Would definitely recommend to a new company or organization looking to improve their IT infrastructure and support needs of employees.

"I got what I paid for without excuses…"

I got what I paid for without excuses in a sincere and professional way. What I like most is the way the engineer explained the whole thing to me which gave be better confidence. Thank you guys!

"Blackhawk MSP offers good IT support…"

Blackhawk MSP offers good IT support with friendly employees. They are always there to help us solve our computer problems. I would definitely recommend them.

"Very smooth."

Very smooth.

"Excellent service and competency"

Excellent service and competency. Would use them again for sure.

"Good initial response -- quality work."

I received a fast initial response by blackhawk, but when my issue wasn't easily corrected it had to be sent to another tech. After the referral, they were slow at getting back to me. It seemed I got lost when moving from one tech to the other. When they finally got back to me, Terrell fixed my problem very quickly and I am up and running.

"Worth the online evaluation"

I acquired an older server but was having problems troubleshooting it to start-up. I am pretty good repairing pc but this was beyond my abilities. I called up Blackhawk and I connected to a person immediately to blindly walk through every possible problem. The technician patiently worked through for an hour until we resolved it was a motherboard issue. This would have been such a hassle to find a company and drop it off then schedule a pick up time days or weeks away. Blackhawk was well worth the hour technician fee.

"Great Job! Great team to work with!"

Great guy to work with. Showed up on time, performed as expected and went above and beyond.

"Amazing!"

They were amazing and resolved my issue quickly!