Stoveco
Duncan Simpson
"Another great stove installed"
This is the second wood burning stove we've had installed by Stoveco. The first was a straightforward install into our converted garage, so the site was clear and the main complication was in fitting a new flue through the roof. This new one is in our front room and involved removal of the old fireplace and relining of the chimney. Stoveco have done a great job and we are very pleased with the tidy finish. They were friendly and easy to deal with when taking us through all the complicated options, with a good range of stoves to view in their showroom. Would recommend.
Nikki
"Not happy! Not impressed"
Well, here is the story
Attended at the showroom, travelled an hour down to be met by a very young staff member on her own, she stated she knew nothing, she couldn’t help, and no advice, ok fair enough people are new
I then booked an actually visit through the booking system, I must have received about 10 reminder alerts of this ( slight overkill ) however then went ahead with the appointment
Met with the owner I’m going to say, went through what we wanted, now in huge writing on the website it clearly says price match we won’t be beaten
Yea this doesn’t happen, quote came in was a good £3 grand more than our current company Andrew Soutar in Forfar, then told some discounts can be made taking the wood offer off ( this must cost money ) still no where near our current price
Left with some thoughts, started going over things asked for a comparison to the stove we are actually getting, then to be quoted on a cheaper stove with not the same capacity as the one we have picked, asked again to be price matched ( as the website clearly states ) with the stove we have picked or similar, and nothing no reply to emails, no response, then to get several follow up calls asking if we want to take the quote, this has continued follow up calls, and still none of my emails replied to and no quote received
I never wanted a cheaper quote but don’t advertise price match when you don’t!
Be prepared to be quoted atleast £10 grand minimum, better out there and companies that actually reply to you! Poor service
Alan Butters
"We would highly recommend Stove Co"
We would highly recommend Stove Co, from the first appointment through to site visit and installation, all was carried out very professionally. All personnel were courteous and knowledgeable. There was no mess made during installation and our home was left as found, now extremely warm and cosy.
Doug
"Our new wood burning stove was professionally installed with minimum disruption."
Our new wood burning stove was professionally installed with minimum disruption and without making any mess. We are very happy (and toasty warm) customers.
James Tebbs
"A first class experience from Stoveco"
We are delighted to write and endorse Stoveco as a perfect partner to work with when seeking the installation of a wood burning stove. From choosing the right product to installation were all conducted with absolute professionalism and efficiency. Excellent planning meant that the installation was completed by a great team in less than a day and we are now sitting comfortably in front of a Dean Forge Dartmoor W5 stove. Thank you to all at Stoveco
Elizabeth Lindsay
"Delighted with Stoveco Stove and Flue Installation"
Stoveco supplied and installed our Contura wood burning stove just before winter 2022. The whole process from initial enquiry to installation was informative, friendly and professional. The installation team ( Stoveco employees ) fitted the stove and chimney flue in one day leaving our home as they found it. The work was completed within the quotation given, no additional charges. Delighted with the performance of the stove as well as the service we have enjoyed from Stoveco. We highly recommend Stoveco.
Neil Campbell
"Excellent transformation of open fire to stove"
Excellent transformation of old open fireplace into new wood-burning stove with surround.
I think it was only about 8 weeks from contact to install - and having now had it running for 2 weeks, we couldn't be happier with the stove.
Blake
"A thorough and considerate installer"
Stoveco installed two stoves for us. They are experts and it really shows. Everything is carefully considered and they keep all disruption to an absolute minimum. The whole experience was smooth and completely stress free. They installed two Dean Forge stoves which are excellent.
These days it’s so refreshing to deal with with a company that places value on looking after its customers and has offered excellent post installation advice.
I thoroughly recommend Stoveco
S Addison
"The new heart in the home 🔥❤️"
Absolutely delighted with our new Morso stove and glass hearth. Installed within a matter of hours, along with a brand new chimney. The guys from Stoveco worked cleanly and efficiently and were able to confidently answer all our questions.
Margaret
"Great work"
From the moment we entered their showroom at Guardbridge to the installation of the wood burning stove the service was excellent.
We would be glad to recommend Stoveco and their products
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