"We have used them for grant of probate"

We have used them for grant of probate. Communication to us was awful we had to chase constantly to get any information. They were slow to action anything and never responded to letters/emails etc. Gave excuses constantly for lack of action.
Bill was double what had been initially quoted with no explanation. Slow to pay back client funds.
Do not use them would be my recommmendation

"First impressions matter..."

First impressions matter tried Cirencester branch, looking for a new solicitor. Said would get someone to phone back, never happened. On trying to phone getting no reply. Not impressed

"Been waiting 2 years for them to sort…"

Been waiting 2 years for them to sort out a inheritance from a late family member rang twice to see what is going on but I don't think they now themselves seems like there taking longer to get more money for themselves out of the estate honestly this could of been dealt with through covid .

"Appalling appalling appalling"

Appalling appalling appalling

Made several phone phone calls to the stonehouse office to arrange to collection of my will and the deeds for my house.I rang to inform them on the morning that I was collecting them and yet they still had no idea when I made a specific journey to collect them.

"House purchase"

Gemma Butland acted recently for us on our recent house purchase. From start to finish, Gemma was always contactable, friendly and very professional. Buying a home is always stressful, however this experience was smooth, calm and at the end rewarding. We cannot thank Gemma for all her hard work for us to enjoy our new family home.

"Settlement Agreement"

Redkite Solicitors - Cardiff
Laura Masterton was very knowledgeable, patient, good communications & listening skills.
The advice given was clear & straightforward.
Great value for money, easy to fix an appointment.
I would highly recommend.

"Very poor and incompetent conveyancing"

I used Red Kite (Brecon office) for my conveyancing, and the first Lawyer was very good, but he left around the completion of my purchase. But since then (Dec 2020) Red Kite have been appallingly incompetent. No response despite repeated messages and telephone calls, poor administration, poor communication and follow up. Unable to talk to a real person. Avoid them - not recommended at all

"Used Redkite for a piece of…"

Used Redkite for a piece of conveyancing work on a purchase. If there were fractional stars to award, I'd be giving them a rating of less than 1 star. The whole experience was chaotic, disorganised, communication was awful, calls were rarely returned, every excuse in the book was given to me for the awful service. I will never use this company ever again. Total shambles.

"DO NO USE!!!"

DO NO USE!!!!

They do not seem interested in checking on evidence or waiting on medical reports from hospital before deeming you “unworthy” not being 50% chance or higher on there scale to win.

You haven’t waited for the evidence to arrive.. you haven’t challenged the defendant with evidence given?

What do you actually do?

"probable one of the worst experiences…"

probable one of the worst experiences of my life. after they have your money they won't answer the phone to you and only communicate speradicly via email.
has taken 8 weeks to get my file from them and still no deed for my property.
to make matters worst you can't get hold of the complains department ever so no joy there. they seem to do minimal searches and don't give you advice on what to look for as a buyer. I think that I have had 8 emails total off of them and half of them where asking for mortgage and insurance update. us these people at your own risk.!!!!!