"I love Monet and the Water Lilly theme…"

I love Monet and the Water Lilly theme makes me happy. It is well worth the money. I look forward to rain to wear my jacket and get compliments.

"Great and fast deliver"

Great and fast deliver

"COOL RAIN PONCO!"

My rain poncho arrived quickly and well-packed. The size is great, as I can drape it over a small back pack if I need to, and the color choice is terrific. Haven't actually tried it in the rain yet but I'm sure it will be great.

"It's Beautiful & Well-Constructed"

My new Water Lilies poncho is beautiful, and very well constructed, and it arrived quickly. I can't wait to wear it in the rainforests of Costa Rica next week!!

"My ponchos were received timely and…"

My ponchos were received timely and they are beautiful. However, the USPS caused concern when one was delivered and it should’ve been three. I contacted SaphiRose by text and the postal service did a special delivery on Sunday. You could’ve saved postage and my fright if all three were shipped together as one
package.

"Inside liner on jacket was torn"

Inside liner on jacket was torn

"Waders"

Price was good that's all.

"Haven't received all of my rain gear"

Haven't received all of my rain gear, missing 5 items!!

"A bad experience was made right by good customer service."

The delivery was fast and mostly easy. I purchased a coat that came without the attached hood. I reached out through customer service who eventually sent me a new coat. The customer service representative was great and turned a negative experience into a positive. They were fast and responsive, but the interface system was very strange. I didn't like getting text messages from them and would have preferred emails only.

"Very well-made"

Very well-made. Perfect weight. Unfortunately the zipper is reversed so it is for woman. It is also slightly more snug than I would choose. Nevertheless, I can wear it and will do so happily. By the way, I am a five foot 10 inch, 180 pound male.