"Janome HD9"

Excellent service, both on the chat and in the shop. Tim set up the machine for me to try, very knowledgeable, he answered all my questions and couldn’t have been more helpful. Would definitely recommend.

"Absolutely fabulous company"

Absolutely fabulous company, so helpful and friendly both in store and on the phone. Second major purchase and couldn’t be happier. Ordered afternoon, delivered next morning! Would give 10 stars if possible!

"Oustanding family run company"

Excellent, friendly, approachable & very helpful - a fantastic example of how companies should be, if I could give more stars, I would.

My experienced started with a phone call to enquire about an embroidery machine for a beginner, Chloe was very friendly and very helpful, she answered all my questions and didn't push me to buy anything. She didn’t suggest a machine that was way out of my budget (like another company had).
I decided to go to the shop before I purchased and Chloe demonstrated the machine that I was interested in, she showed me how it worked and how to find my way around the menus on the machine. She also talked me through all the different stabilisers and threads, etc. - all the info I needed as a beginner.

I purchased the machine along with a few accessories and threads, I was also very kindly given a few bits to get me started. My new machine was carried outside for me and placed in the boot of my car.

The following day I realised that the instruction manual was missing from my box (through no fault of the shop).
I called Woodseats Sewing Machines and they promptly sent out a manual, together with a few other very kindly gifted items that arrived with me next day.

Overall a very positive experience, I would highly recommend them.

"fantastic service will definitely ordr…"

fantastic service will definitely ordr again

"Brilliant!"

Wow, ordered Friday evening and order arrived on the following Sunday. Excellent customer service.

"Very pleased"

Very pleased - I only ordered a couple of small bits, and an incorrect item was accidentally shipped, but it was all very swiftly dealt with and ever so politely. Much appreciated.

"Brilliant as usual"

As usual the service was fast and no problems with delivery.

"Good experience "

Product as described on website, at a competitive price. Was well packaged and arrived quickly. Will use again

"Super fast shipping"

Super fast shipping
and great value - well when I say great value...I mean very competetive :)
I'll be back !!
Would prefer the inside cardboard to be same size as the mats though - this time they were smaller and didnt offer much **extra** protection to the edges. These Brother mat corners are sooo sensitive - once they're bent they're unusable
All good with this and previous order, though
Bravo A61!!

"Excellent speedy service"

Excellent speedy service