"BUYER BEWARE - THEY ROB YOU OF 20%! HIDDEN TERMS! DECEPTION!"

BUYER BEWARE! READ THIS BEFORE BOOKING!
I am going to make this very clear because atobtransfers booking makes it very obfuscated and deceptive and it amounts to STEALING.
When you book with them, right above where you fill in your information as you're completing your booking, it says in a BIG GREEN RECTANGLE: "Flexible cancellation up to 24 hours before your transfer" and it's not a link, it doesn't provide any other information there,it DOES not advise you to read the terms and conditions, it DOES NOT have an asterisk next to it indicating that there is a CATCH and that "flexible" actually means they ROB YOU of 20% of your payment. Note again, that this is above the payment field in the booking checkout, large and GREEN. When you complete payment, BELOW the complete payment button is SMALL GRAY print that says "by completing payment, you agree with the terms & conditions" IN SMALL GRAY letters!!! Note that you DO NOT have to click on this or check a box or anything to indicate that you agree with them in order to complete payment. Woe to those that do not notice the SMALL GRAY PRINT BELOW, BELOW NOT ABOVE the complete payment button, you just get ROBBED of 20% of what you paid if you need to cancel. My trip is in early MARCH, today is FEBRUARY 7th. I spoke with a gentleman in the NYC office on the phone and they will not refund my fully, even though my trip is not for almost a month. This is ridiculous. One should have to actually click on a little box indicating that they agree with the terms and conditions before the booking can be completeted and processed! At the very least, the "by completing payment, you agree with the terms & conditions" line should be ABOVE the complete payment button, not BELOW and in small GRAY letters. How about black? How about GREEN, as the "flexible cancellation up to 24 hours before your transfer" is written?
20% of my paid trip is 371 euros which is $385 dollars. They have stolen $385 from me through DECEPTION by obfuscating their terms and conditions and misrepresenting their cancellation policy. I think this is really WRONG, considering that THEY, the customer, cancelled a booked in advance tranfer on US, the CUSTOMER on the SAME DAY of the transfer, leaving us to scramble, last May!!! Absolutely ridiculous. Nice scam they have going for themselves.
If they make this right with me, I will delete or amend this review.

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