"First time using The Natural Health…"

First time using The Natural Health Practice, assumed my order when delivered would be subject to import duty. Nope was despatched from Co. Wicklow & was with me within 48 hrs of placing the order.Will use them again

"Great service quick delivery postage a…"

Great service quick delivery postage a bit expensive

"Great customer service "

I ordered some vitamins via the website on boxing day and my order arrived on the two days later , on the Saturday , considering that boxing day the company must have been closed. So really amazing service , thank you.

"Reliable and fast service provided."

Reliable and fast service provided.

"Always s a good experience when…"

Always s a good experience when ordering supplements and I trust the quality 100%

"Staff don't answer the phone or reply to voicemails about orders!"

I ordered some supplements for the first time, as a new customer. Placing the order on their website was fine, and I had an automated email at the time of purchase, saying my order had been placed.

But after that, a couple of days had passed, and I hadn't received my order. I logged into my account, and it just said 'processing' order.

So I phoned their customer service helpline between the hours of 9-5.30pm on Thurs and Friday, but no-one answered the phone, and it just went straight to voicemail. I even tried selecting some of the other menu options, but no luck - all went to voicemail every time.

So, after a few tries of phoning, and no-one ever answering the phone, I left a voicemail asking if my order had been posted yet. But no-one bothered to phone me back all day, to return my answering machine message!

I never received a "your order has been posted" email at all, and had checked my junk mail folder repeatedly also. My online account still just said "processing"!

My order did randomly arrive 3 days later. But I am giving this a 1 star review, as I think it's shocking that this company doesn't bother to send out a "your item has been posted" email, so I could ensure someone was at home to accept the delivery.

And even more shocked that no-one in customer service bothers to answer the phone, and no-one replies to answering machine messages left by customers!

Surely this is just business basics? Even after I received the order, it still said 'processing' on my account!

If my order hadn't arrived, I would have really had a serious problem.

Hope the owner of the company reads this review and rectifies these issues. I'm not the first person to have reported this on Trustpilot.

"Always great"

Always great, next dat delivery even at the weekend.

"Good quality supplements but too much plastic packaging"

Good quality supplements but too much plastic packaging is used

"Always reliable"

I have ordered several times from NHP and it always comes very quickly. I use their Advanced Sleep Support regularly and find it helps me get a good night's sleep.

"Always happy with standards"

Good offers & kept informed. Thank you