Rolling Refills

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154 reviews
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Customer Reviews about

Rolling Refills

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Katya Cheng

1.00/5.00

"I tried to get my refund since my order…"

I tried to get my refund since my order was not delivered to me, it has been since end of December that they are unreachable, chatbot, messages, emails, and failed calls. I want my money back.

08/01/2024

Ricky Lee

4.00/5.00

"They are legit just a pain sometimes with deliveries"

After contacting them and losing my temper ABIT they finally answered and said my delivery will be soon in their words they said this for my late delivery. No problem as you know as you've had previous orders from us we are not a scam, we are a small team and sometimes in busy periods we have to expect delays. We are actively working on trying to improve this. Sorry for any delay. So since then I would like to give them 4 stars as I believe they didn't wrongfully screw me they just were extremely busy which unfortunately screwed my week up and budget but what can you do 🤦‍♂️😭😂 props to them for actually contacting me after I lossed my mind with them

08/01/2024

Angela Neira

1.00/5.00

"Dissapointing and frustrating"

I always ordered from them, however this last time it has been disastrous.
I would always get my order within 2 working days. It has been an entire week, I have paid already but my order status is "unfulfilled".
I have emailed, called, used the live chat, message on their instagram page but NOTHING. No reply whatsoever. (By the way the number they provide on their page does not even work, it ends up as "call failed")
They are unreachable. And the fact that you cannot cancel an order is frustrating.

08/01/2024

Janet Bainbridge

5.00/5.00

"Competative Prices"

Easy to order Competative prices Quick delivery

01/01/2024

Suzanne Bound

1.00/5.00

"Still not recieved my order from the…"

Still not recieved my order from the 4th december

18/12/2023

Nik Hudson

5.00/5.00

"Always the best deals and fast…"

Always the best deals and fast delivery. No fuss, no bombardment of marketing emails, just good service & an offer every now and then when something good drops.

15/12/2023

Mandy Huskisson

1.00/5.00

"Ordered some eliquids that says they…"

Ordered some eliquids that says they where delivered on the 1st December by royal mail..I have not received them and have sent numerous emails and a voicemail to rolling refills
NO response from them.
Absolutely disgusting service

14/12/2023

Ricardo Martinez

1.00/5.00

"Did not receive iteams"

Did not receive iteams

05/12/2023

Belinda Tomkins

5.00/5.00

"Great easy to use service"

Great easy to use service, fast too.

04/12/2023

Peter

5.00/5.00

"Alway on time"

Alway on time , web site is easy to use

03/12/2023
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