"Don't rent Happy Campers"

Don't rent Happy Campers, we absolutely don't recommand it! We had a van for 1 month in New Zealand in january 2020, in very bad shape, with tyres so old that we had a low tyre. We had to pay (tyre and AA intervention) and Happy Campers did not pay back and still don't answer our mails 4 months after. Many other problems including security. We wish we had paid a little more with other companies with vans in better shape.

"Voleurs!!"

Ce sont des voleurs !
Nous avons loué un van 3 mois, nous avons eu problèmes sur problèmes, rien ne fonctionnait pas même l'électricité alors que c'était censé être une van autonome. Nous avons dû le rendre au bout de 3 semaines à cause du Covid-19, ils n'ont pas rendu un centime, nous nous sommes fait arnaquer près de 2000 euros.
A fuir, nous avons croisé plein de gens qui étaient bien plus heureux avec d'autres loueurs!

"I personally had a great experience in…"

I personally had a great experience in your van exploring Iceland. I loved the process w/ Happy campers from the airport pick up, to the drop off.

5******

"We are VERY Happy Campers"

I am glad we chose Happy Campers for our rental in Iceland. We went in November 2019 which gave use a discounted hire rate, making our holiday in Iceland as cheap as they come! They were reliable and friendly in their communications. We hired the van Happy 2 for myself and my girlfriend for 5 days. The van was a simple camper conversion but with everything you need including a very effective heater (we were camped in -8 degrees on some nights and in snow!) excellent fridge and even a sink with running water. Tristan from Happy Campers was very friendly and laid back. He did a good job of picking us up at the airport, offering us friendly advice and reassuring us by making a detailed examination of the vehicles condition prior to rental. We took out the gravel insurance as an extra which I would recommend. We had the BEST 5 days in Iceland. So much so we can't wait to return next year, hire the VW 4x4 with Happy Campers and explore the highlands! Thanks Tristan and the team. We are VERY Happy Campers

"Terrible after service"

We rented a van for 4 days. We selected the premium insurance coverage for €45 per day, which was having a cap for any incident of €600 and it was supposed to cover windshield, etc… (my mistake: I thought that coverage was also for other damages as lamps, etc…). Staff at happy campers was professional and helpful. Unfortunately, on the trip, one night, getting out of a parking lot, as there were not street lights, I hit back a stone, damaging a little bit the bumper and 1 tail light. I informed about it when returning the van. The staff confirmed that the only damaged parts were the plastic bumper and the tail light. The staff instructed that how happy campers works is, it charged the full €600, sends the van to repair, and in 1 or 2 weeks, when the van is back from repair (only the bumper and the tail light repair/replacement), happy campers returns the difference eg: if the repair cost is €350, they return €250. When I came back to UK, I checked the cost of both spare parts was max €135. But anyway, being Iceland more expensive + labour, etc… I assumed that it will be more expensive, but still some money would be left to return. 3 weeks passed with no news, I wrote happy campers. After 2 days they replied that they will come back to me. After another 2 weeks (5 weeks) I wrote again. After 3 days, they sent me an invoice (no signed, no stamped, no plate No), indicating that the total cost cos c.€700. No more explanation. I checked the invoice and translated the 4 items listed for repair. And I realized that most of the cost c.€500 was for 2 items painting and paint. As confirmed by the staff member who checked the van, there was not any damage in the paint of the van. To replace a tail light and a plastic bumper, you do not need to paint. I complained to Happy campers but no reply at all. Very unhappy with the after-service. We selected happy campers (which is more expensive than other options) and a more expensive van, a premium insurance, etc… to avoid this kind of troubles. I will be putting a claim in the Iceland consumers office and check which other actions I could take. But anyway, very disappointed with happy campers.

"Do not give them your payment information"

1. I asked them how they store my payment information:
they store it on a piece of paper behind the counter and in a safe overnight. But when I was there, the safe was OPEN. Around 5 minutes later there were even no coworkers in the room. Literally any coworker + other customers could steal my private payment information.
2. They store your payment information for 6 months!

According to GDPR it should be kept for the absolute shortest time required and at least be stored safely (encrypted cloud etc. and NOT on paper).

This company straight up don't care about GDPR or your privacy.

"ATTENTION!!!"

ATTENTION!!!

Van loué avec Happy campers (kiwi), ça fait plus de deux mois qu'on attend le retour de notre caution, 4000$nz...

Apparemment nous ne sommes pas les seuls...

"Best vacation ever! 10/10"

We had a wonderful time with HappyCampers! We originally tried another company, and when that fell through, we turned to HappyCampers for our road trip around Iceland. What a happy accident! The staff is friendly, knowledgeable, helpful, and willing to teach us basic Icelandic phrases.

We were a little hesitant at first–we're not really a camping family, and we didn't know what to expect. We ended up having a blast! We were traveling with two adults and two children, and the largest of the vans was perfect for us. The adults slept on the bottom, and the kids took the upper berth.

My favorite feature was the kitchenette: we always had fresh water (refilled at campgrounds around the country), and we were able to cook on the road. We had so many people ask us about the van and its functionality, and many others that poked their heads in to check it out!

The van came with a small broom (very helpful for cleaning out the bits of debris that we picked up) and a map for the kids (ok, and us) to fill in, among other things. As we added extras to our package (HIGHLY recommend the extra sleeping bags!), I couldn't tell you about standard bedding.

Overall, this was a once-in-a-lifetime experience that changed how we view both camping and international travel. 10/10 would recommend!

"Happy Campers is the BEST!"

If you’re looking to travel Iceland’s Ring Road, I highly recommend doing so in a camper van...and if you want the best camper van...choose Happy Campers! This family-owned company is fantastic and their customer service is excellent. The campers are well equipped with everything you need, they run/drive well, and the camper on our trip was an integral part of the Iceland experience. We can’t wait to come back and see Iceland in a Happy Camper once again.

"Highly recommend"

- very responsive to inquiries
- family run
- friendly and prompt service
- free food section in their office
- free waffles on the day we picked up
- van ran like a dream
- friendly shuttle driver
- quick pick up and drop off