"Recently purchased the new Ssangyong…"

Recently purchased the new Ssangyong Rexton from Jason at Leicester. What a brilliant experience from start to finish so helpful and polite. Would highly recommend. Many thanks Julia

"Great service"

I bought a used vehicle from Unity and dealt with Richard in the Tredington branch. He was friendly and professional and put a lot of work into the deal. First class communication from Richard and when we pick up the vehicle it looked stunning. Looked liked it had just left the factory. Would definitely recommend and I would purchase a vehicle from them in the future.

"Highly recommended"

I found the perfect car for myself in Tredington, I was dealt by Richard who was great to work with and really went above and beyond. He also kept me well informed while I was waiting to collect my car. It was a pleasure to do business with him and I would highly recommend him.

"I went to the MG showroom in Coventry…"

I went to the MG showroom in Coventry where I was helped by Mike Chance.
He showed my children and I around some cars tried them out for comfort and to see if my son can get in and out as he has a disability. Although we didn't find anything that was adapted for my son Mike was a very helpful friendly man and put us all at ease and we didn't feel like we were a problem like we've felt in other showrooms. So thank you Mike.

"VW Tiguan!"

I had been searching for a VW Tiguan for a few weeks and decided to stop at the Unity garage in Tredington.
Richard, at Unity Tredington was great and I received excellent customer service from him. He showed me the car on the forecourt, he gave me the info on the car and then left me to take a look at it in my own time. I then explained I needed some time to think it through and work out my finances. Later that day, I decided to go ahead and purchase the car and give Richard a call to start the process. Once again, he was friendly, happy to help and made the process very simple.
He made the whole experience very pleasant, nothing was too much trouble, if this is typical of the standard set at Unity I highly recommend them.

"An asset to your team!"

As a young female, I get intimidated with going to garages. You hear horror stories of being over charged or charged for things you don’t need. I was greeted by Jack Anderson, with a friendly smile, and he was always so helpful answering any questions I had. He’s an asset to your team and I will be returning for any of my car needs, solely based on the service he provided. And it’s even tempting for me to buy my next car through you as well!
Thank you for everything Jack! Always grateful for the reassurance and brilliant service!

"Highly recommended"

Dealt with Phillip Lean at the Shipston dealership. Friendly, knowledgeable, straight forward and great communicator. Thrilled with car. Would highly recommend.

"Fantastic service"

What a great experience. Probably my best yet. I was dealt with by Veejay and Jack at the Leicester Unity dealership. They went above and beyond to make the experience an exciting one. After having my last car stolen I was not happy about having to pay out for another, but these two gentlemen turned that experience into an exciting one whereby I managed to get a newer model with less miles for a decent price. Nothing was too much trouble and the small touches on the day I purchased the vehicle made me feel like a valued customer. They put a nice bottle of champagne in the car and had a reserved sign on a stand next to my new car at the front of the show room. Both of these guys went above and beyond and made me feel as though they shared my passion for the purchase. It was a different experience for me as usually once the sale is made, you are forgotten, but even after collection of the car they both have checked in regularly to ensure I am happy with the car etc. If I'm ever up that way and needing a car again, I would definitely go to Unity

"Great experience & customer service"

I recently bought a Beetle from Unity Automotive Leicester and was guided through the process by general manager, Jack Anderson.

I have been thoroughly impressed by the overall experience. Jack is very knowledgable, quick to respond to any questions, positive and incredibly helpful.

Thank you Jack! I adore my Beetle & can’t thank you enough for providing such top quality customer service & aftercare.

"Poor customer care"

I purchased my vehicle through Unity but the aftersales service over the last three years has been poor... I had my car booked for an mot this morning and due to past experiences had telephoned 3 times last week to confirm all was OK but when I arrived was informed that it was booked for a service and not mot and that these were carried out by someone else but they would try to fit me in. I asked to speak to a manager regarding my experiences with Unity but his answer was we've agreed to do it so what's your issue.... I was going to use my time whilst waiting to purchase another car but this has changed my mind. Customer service very poor.