"From 2021 until 2023"

From 2021 until 2023, we have been asking about my wife's process.
and "Advisor Juliana Vargas" in 2021 says to us on email, It's refused, but they've got to try to get my wife legal throw English process once failed on Human rights.
We carried on asking, and then "Advisor Juliana Vargas" came up with an excuse because the home office was on strike, so all process whose hold at that time.
After that, because of the war in Ukraine, "Advisor Juliana Vargas" told us our process would be held one more time by the home office. All this in 2022; by October 26, 2022, "Advisor Juliana Vargas" will transfer our process to Dr. Israel Monte, da Monte Consultancy. NO ADICIONAL COSTS that what "Advisor Juliana Vargas" told us on e-mail.
We carry one asking about the process, and at all times we get the same excuses.
My wife and I have resolved to cancel everything with them.
"Advisor Juliana Vargas" and Dr. Israel Monte, da Monte Consultancy. After so many requests, they have resolved to have a meeting with us.
At that meeting, they said to us, It's better my wife go back to Brazil, Portugal, or another country in the EU.
and apply for settlement in the UK. "This meeting is in 2023, in the first quarter of the year."
Dr. Israel Monte, da Monte Consultancy, asked us for £2000 so he could do the process outside of the UK.
Where is it wrong when we pay £6000 to "Advisor Juliana Vargas" she says to us At that time, we pay all charges, and if my wife goes back to Brazil or another country, she carries one supporting us.
And one day my wife came across information on the internet that the home office takes no more than 3–6 months to resolve any settlement status.
After all this, we ring "Advisor Juliana Vargas" and we have to ask her to cancel the process and send us all the letters she has from the home office.
Advisor "Juliana Vargas" sent us the letter from the Home office. My wife has been rejected by the home office.
in December 2021 because she never gave proof that my wife had been living with me since early 2020 and no proof of her pregnancy.
"Advisor Juliana Vargas" never appealed or sent all that proof to the home office, and she never did anything.
And she has all copies of all my documents, my wife's, and my daughter. bank account to prove all of it.
I'm just thinking about all this, and I'm afraid of what can happen in the future because I don't thrust on this person any more.
We asked "Advisor Juliana Vargas" what to do to get the passport back, and "Advisor Juliana Vargas" said she went to ask them for Passport and she done nothing this is what Home office say to us
We have searched for what to do.
We buy flight tickets for my wife and my daughter.
We rang to volunteer for return; we told them what happened, and they said they banned my wife for one year from entry in the UK.
Now I'm 3 months separated from my wife; she's in Portugal, and I'm in the UK, paying for 2 houses, eating toast and beans, and working Monday to Sunday.
I'm feeling depressed without my wife and daughter.
because the same one doesn't care about it ("Advisor Juliana Vargas")
I have called "Advisor Juliana Vargas" to return my money, but nothing has happened till now.

this Im writing in here is for you be where about this person is no sirius