"Always happy when purchasing from…"

Always happy when purchasing from ImagineDIY . Items are of quality and beautifully packaged- with prompt delivery!

"Good service"

Good service, delivered quickly despite RM strikes. Good quality ribbons, bought in bank holiday sale, so good price too.

"DOWNTON EMBELLISHMENT"

Easy and efficient service

"Excellent customer service"

Excellent customer service, good quality products a brilliant company.

"I always get excellent service and…"

I always get excellent service and products from Imagine DIY

"Excellent products, superb customer service"

Extremely helpful with any queries, fantastic products, speedy delivery and great customer service. Nothing is too much trouble... Highly recommended 5*

"Brilliant quick and helpful"

My experience with this company was great even with me ordering bit by bit might still have some bits to get ..THANK YOU VERY MUCH

"Amazing company"

Amazing company.
Always ready to help and make sure I get the right cards etc.

Thank you for all your help. I will be buying more soon.

"I bought a rice cooker on Ebay from…"

I bought a rice cooker on Ebay from imaginediy. Yes, a rice cooker. It was faulty when unpacked. It turns out Jared's wife Leah was trading under the company name on ebay. The rice cooker had been bought as a house warming present so it was some time before the recipient opened the box and found it was faulty. By then the timescale to return through Ebay had expired. I spoke to Jared and he was extremely rude saying it was nothing to do with the company. I've checked since and Leah is an equal owner of the company. So if she's selling under the company name, they can't say it's nothing to do with Imagine DIY. Leah originally agreed a refund but has since gone quiet. I'm currently contemplating a small claims court claim. I'll win but can I be bothered with the faff for a £25 rice cooker. You are probably considering this company for their core business and not a rice cooker ( I think they've stopped trading on ebay now) but what is relevant is that they have been very unpleasant and unhelpful about the whole episode. I wouldn't want to do any kind of business with them. Extremely unprofessional

"Fabulous items and service"

The pearl embellishments I wanted were out of stock so put myself on the list to be notified when they were back in. Email arrived and order placed on the Monday and the items were with me on the Tuesday. Fab items and service.