"Excellent"

Excellent, efficient, high quality, quick service to Australia from UK. Postage quotes so much cheaper than other services.

"Brilliant service"

This is such a clear and easy service to use. Communication is superb and clear, updated at each point. The bit that really made a difference for us was being able to request a phone number as part of the address meaning delivery this end was seemless.

"Amazing service"

Amazing service! Communication is excellent, I arranged my shipment and then there was a small delay with the courier pick up, to be expected in these times. The Post Lady kept me informed, found an alternative option and had my parcel on its way with no further cost or disruption to me. Once it arrived I was extremely happy with the careful packaging how it they had efficiently fit my numerous parcels into the box. Highly recommend!

"JEMMAS SERVICE IS SECOND TO NONE! HONESTLY!"

I WAS so excited when my boxes came, Jemma…I totally forgot my plan to take pictures to post. Your packaging-box/extremely strong taping…was phenomenal. Box looked as new once arrived. I could barely open it..the taping wasvsiooo strong! Thank you so much for all you do for us here…I can never seem to let you know in words how grateful I am for you, as I’m sure everyone is! Your service is AMAZING! I loved my goodies..it’s so much fun getting these beautiful clothing pieces from you! You rock, Jemma! 🥰

"I’m not sure how I shopped abroad before this service!"

Jemma and her team are amazing! All of my packages show up in perfect condition - they’re neatly packed and easy to sort through. Also - They’ve troubleshooted a return package for me flawlessly, with great communication!

"Five Star Service!!! ⭐️ ⭐️ ⭐️⭐️⭐️"

I have never had less than five star service with Jemma and her crew. They answer emails promptly and take exceptional care with all of the stuff I have sent to them. This service allows me to find items not offered here in the US and to save considerably on shipping rates. I am so glad I found her service and can’t thank them enough for what they do.

"Fantastic service all around"

Fantastic service all around. Jemma and her staff treat you like family. They always go above and beyond to help you with whatever you need. Questions are answered quickly, boxes come nicely packaged and secured, if you need help with ordering something Jemma is always happy to place an order for you. She always offers multiple shipping options to give you the best deals. So glad I finally gave in and signed up for an account. It has been an exceptional experience. Plus I get to buy any and everything from the UK!

"Nothing short of brilliant"

Nothing is too much trouble for Jema and her team. They provide some of the best customer service I have ever encountered - quick, efficient and customer-centred. And everything arrives as requested, brilliantly and securely packaged and to the correct address (I use two). There has only ever been one mix-up in the time I have had a Post Lady account but this was dealt with swiftly and expertly. Would (and do!) recommend to anyone and everyone. Thank you, Post Lady.

"Don't wait, get your account today!"

If you don't have a Post Lady account, you need one! This service is wonderful for people who like to shop overseas and saves you so much money. Jemma and her staff are always so helpful. They respond to messages quickly, have super fast turn around when shipping, always tries to find you the cheapest shipping and will help with placing orders. I've had 2 boxes shipped already (working on my third) and everything is packed nice n securely. I highly recommend this service, I know I will be using it for years to come.

"Could not be happier"

Could not be happier with the service and value from The Post Lady. Everyone I’ve encountered has been friendly, responded quickly, and they frequently go above and beyond whether it’s helping with difficult purchases or finding a way to get your parcel to you despite challenging circumstances. I am constantly recommending the Post Lady to friends, especially anyone in the US who likes European clothing brands.