"Beware of cancellation issues and unresponsive customer service"

I am extremely disappointed with Nurture Life, a healthy frozen meal delivery service for kids. While the concept is great, my recent experience has been nothing short of frustrating.
Firstly, it is virtually impossible to cancel orders. Despite following the steps to cancel my account on the app, I was still charged $103 for an order I did not want. This situation was exacerbated by the fact that their customer service is entirely unresponsive. For three days, I have tried to reach out via the provided email and phone number, but have received no response.
The lack of communication and inability to stop the shipment or get a refund has been incredibly frustrating. This company needs to address its customer service issues and make the cancellation process more transparent and straightforward.
I hope this review helps others avoid the hassle I've been through.

"Great little meals for the little one…"

Great little meals for the little one and great customer service

"Nurture life is lifesaver in all flavors for moms"

Nurture life I will recommend to every Mommy out there. It literally saved me during the early months of transitioning my little one into baby lead feeding and on top of that, their meals are so tasty compared to all the brands out there that I'm not going to mention that are so bland. Nurture life meals are delicious 😋. My kid loved it. I had to leave because my kid is bigger and I am confident in making his meals.

"Great food service and great options"

Great food service and great options. We have been doing every other week for meals. Food always comes fresh and on time. My kids love it! Nurture life is so convenient when you are exhausted and don’t want to cook for your kiddos. Thank you for making life a little easier.

"Great"

The food is convenient, and my picky eater loves it!

"My little one LOVES these meals"

My little one LOVES these meals! The small bite-size pieces are perfect for him to pick up and soft enough to chew and swallow easily! His most favorite is the carbonara! It has ditalini pasta with peas, bacon, and hidden cauliflower in the creamy white sauce. He also really likes the spaghetti bites with meatballs and broccoli. We order from Nurture Life every two-three weeks depending on how many meals we get. They are a great provider and shipping is always on time unless a holiday is near. The food is very well packaged with ice to protect your food. They have many other toddler meals for older toddlers, too. One day soon we will order a couple of them to try out! We definitely recommend their services!

"Nurture Life is awesome "

Nurture Life provides such quality food. I am very pleased with the service and also with their customer service. They put your baby first by providing safe and quality food.

"Great customer service and convenient food for busy parents"

They have been very flexible with the meal plans. There were a couple of times when I forgot to skip a delivery. The customer representatives resolved the issues at my greatest satisfaction. I think they really care about their customers. We have only tried finger foods at this point. I guess there are some limitations due to them being finger foods for babies. As adults they are not the tastiest. My son enjoys the carbohydrates and meats, but not the veggies -- but we all know babies do not like veggies, lol.

"Great food"

Great food! Always delivered on time. My kids love it and I know they are getting quality ingredients.

"Never received the order. "

This is my first time making an order for my child. I place my order on June 23rd, 2024 in the amount of $81.86 the order was suppose to be delivered June 30th. They sent me email saying my payment was unsuccessful when looking back at my account the took out 81.86 out of my account the same day I placed the order. I still have not received my order.